Solutions Analyst

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Team Overview

The UK Decision Services team delivers software solutions that help banks, building societies, retailers, and other clients assess credit risk and make informed lending decisions. Using data from credit reference agencies and other sources, we provide high-quality solutions and ongoing support to help clients manage their credit offerings and achieve positive customer outcomes.

This role reports into the Manager, Technical Consultant.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Assist Solutions Consultants with the design and delivery of high-quality software solutions.

• Configure solutions within TransUnion decisioning software to meet business requirements and follow established best practices.

• Perform unit testing and support the Test Team during User Acceptance Testing (UAT) and other testing phases.

• Contribute to business, functional, and technical documentation throughout the project lifecycle.

• Participate in project meetings with internal teams, clients, and third-party partners as required.

• Provide regular progress updates to the Project Manager, Solutions Delivery Manager, or Team Lead.

• Support solution implementation, issue resolution, change requests, and post-production activities.

• Troubleshoot and resolve delivery and post-live issues, escalating where appropriate.

• Collaborate with Decision Services and cross-functional teams to ensure successful project outcomes.

• Follow and support the Software Development Life Cycle (SDLC) processes used within TransUnion.

Required Knowledge And Experiences

• Experience working in a professional software development environment, including project delivery across in-person or virtual teams.

• Strong communication and collaboration skills, with the ability to build effective relationships with clients and third-party suppliers.

• Strong problem-solving skills with the ability to identify root causes and drive sustainable improvements.

• Ability to work independently, manage priorities, and meet deadlines with minimal supervision.

• Higher education degree in Science, Mathematics, Technology, or Business, or equivalent industry experience, with a commitment to continuous learning and development.

Required Technical Skills

• Microsoft Office Suite, including Excel and Word.

• Programming languages such as Python, Java, JavaScript (JS), C and related derivatives, and Lua.

• Basic knowledge of testing tools, such as Simple Object Access Protocol User Interface (SOAP UI), and software testing processes.

• Software configuration experience.

• Understanding of finance, credit risk strategies, and lending products (preferred).

What’s in it for you?

At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days annual leave and bank holidays (increasing with service)
• Global paid wellness days off and a bonus day off to celebrate your birthday
• A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
• Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow:

If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected].

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.

Find out more about Life At TU UK:

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Analyst, Business Systems