RZR Global Inc. · London ·
Solution Engineer bridges sales and engineering to integrate advertisers with an AI-powered ad DSP, troubleshoot campaigns, and ensure platform adoption.
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About Us
RZR Global is an AI company that builds advertising solutions to drive mobile revenue growth. We use AI to find audiences in a privacy-first world using trillions of contextual bidding signals coupled with proprietary behavioral models. Our audience engagement platform includes a full-service agency team and a Unified Creative Strategy that delivers ad creative ideation and execution. We have worked with hundreds of advertisers over 14 years and see 5M mobile ad requests per second from over 10B devices, driving performance for publishers and brands. The company is headquartered in San Francisco, CA, with offices in the United States, EMEA, and APAC.
The Solution Engineer will act as the technical bridge between Sales, Customers, and Product/Engineering teams. The role supports both pre-sales technical consulting and post-sales solution deployment and support, ensuring successful adoption of Aarki’s advertising platform.
The individual will help partners and advertisers integrate with Aarki’s DSP infrastructure, troubleshoot campaign or data issues, guide technical implementations, and provide technical insights that improve product adoption and customer success.
Pre-Sales Support
Partner with Sales teams to provide technical consultation during advertiser and partner onboarding.
Translate customer requirements into scalable technical solutions using Aarki’s platform.
Conduct product demonstrations and explain platform capabilities to internal and external stakeholders.
Post-Sales Technical Support
Provide technical account management for advertisers and ecosystem partners.
Troubleshoot campaign delivery, tracking, data ingestion, and integration issues.
Ensure successful product adoption by guiding customers through integrations and technical setup.
Technical Implementation
Support integrations with advertiser systems, data partners, attribution providers, and measurement vendors.
Manage deployment of campaign features such as targeting, tracking pixels, audience ingestion, and reporting pipelines.
Internal Collaboration
Act as liaison between Sales, Product, and Engineering teams.
Escalate and document product issues impacting customer deployments.
Provide field feedback to improve product capabilities.
Customer Success Enablement
Monitor and analyze campaign performance and system metrics.
Proactively identify optimization opportunities and technical improvements.
Create documentation and best practices for technical implementations.
RZR is an equal opportunity employer
RZR is a place where everyone can grow. However you identify, and whatever background you bring with you, we invite you to apply if this role excites you.
RZR provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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