Solution Engineer

We're hiring a Pre-Sales Solutions Engineer to act as the technical and security expert throughout the sales cycle. You'll work directly with prospects, customers, and internal teams—product, engineering, and support—to translate product capabilities into solutions that meet customer needs, while helping drive secure, scalable outcomes.

What You'll Do:

Pre-Sales Engagements: Serve as the technical and security expert in business development and sales meetings with prospects, customers, and partners. Lead discussions around the technical aspects of the product capabilities and deliver solutions aligned with customer needs. This includes a willingness to travel to prospect and client engagements, both domestically and internationally.

Technical Analysis & Documentation: Evaluate customer Requests for Information (RFIs), Requests for Proposals (RFPs), and due diligence documentation. Provide comprehensive technical documentation, business use cases, and technical analysis to support the sales team.

Collaboration Across Teams: Work closely with internal stakeholders such as product, engineering, R&D, DevOps, and support teams to resolve technical challenges and deliver optimal solutions to customers.

Act as an SME for API Integration: Provide subject-matter expertise on API system integrations, address technical aspects, and help customers navigate complex IT systems.

Lead Security sessions: complete security questionnaires to ensure compliance with customer requirements.

Lead Technical Presentations: Deliver clear and concise technical presentations, demonstrating the value of our products and ensuring the technology landscape is properly represented in sales engagements.

Requirements

You'll Do It Using:

Strong Technical Acumen: Leverage your knowledge in enterprise software, SaaS solutions, cloud technologies, and complex IT systems to drive technical pre-sales efforts and customer success.

Creative Problem Solving: Apply your curiosity and creativity to analyse customer needs and find innovative solutions that align with market requirements and technologies.

Collaboration and Communication: Utilise your excellent communication skills to engage with customers and internal teams, presenting technical information in a clear, customer-centric manner.

Adaptability and Flexibility: Remain adaptable to the ever-changing landscape of technology and customer needs, helping the business evolve with the market.

Industry Expertise: Familiarity with the InsurTech/FinTech sector will be key, helping you understand the specific needs of the industry and apply them in your role

Experience with AI and agentic AI tools: using your ability to leverage their rapid evolution to solve real world problems, enhance day-to-day tasks and deliver business outcomes

You’ll excel by:

Focusing on the art of the possible

Communicating with honesty, candour, and respect

Collaborating seamlessly with colleagues across the company

Being resourceful and creative

Acting with empathy

You’ll love it because:

This is an incredibly impactful role in the organization.

You will have the opportunity to work in a successful, fast-moving, mission-driven company.

You will have growth opportunities.

You will collaborate with other professional and enthusiastic team members.

Earnix has competitive benefits with an all-for-one mentality.

Position Intro

Earnix is the first AI company purpose-built for insurance decisioning, providing the industry with the intelligence, governance, and decisioning agility to drive profitable growth, improve resilience, and operate with speed and precision in a rapidly changing risk environment. A trusted provider of production-grade AI and decisioning technology, Earnix builds on more than 25 years of experience in artificial intelligence risk, pricing, rating, analytics, and decisioning. Earnix brings vertical AI into the workflows and decisions that shape insurance performance across insurers’ pricing, underwriting, claims, customer engagement, retention, and other insurers high-value insurance moments. Earnix’s AIOS enables insurers to orchestrate intelligence across the insurance decision lifecycle and drive governed, real-time decisions that deliver measurable business outcomes. Earnix is headquartered in Boston, MA and has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.