Solution Consultant

About Responsive

About the Role

Responsive is hiring a driven Solutions Consultant who blends master‑level storytelling with deep technical credibility in Generative AI and Agentic AI. You’ll partner with Account Executives and Account Managers to win new logos and drive expansions, translating complex requirements into clear business value, compelling demos, and disciplined Proofs of Concept (POCs).

Essential Functions

Win & Orchestrate Deals

• Own the technical sales motion from discovery through close across new logo and expansion opportunities; build deal strategy jointly with sales using MEDDPICC.
• Lead business‑value storytelling that resonates with executives and practitioners; translate requirements into value hypotheses and measurable success criteria.

AI & Agentic AI Technical Proof

• Design and deliver credible AI proofs—prompting strategies, retrieval‑augmented generation (RAG), agentic workflows, tool use/orchestration, and evaluation—while addressing safety, privacy, governance, and model drift.
• Explain model choices and trade‑offs (e.g., OpenAI/Anthropic/Vertex/Bedrock), embeddings/vector stores (e.g., Pinecone/Qdrant/FAISS), and guardrails against prompt injection and data leakage.
  
  

Demo Excellence & Time‑to‑Prove

• Deliver compelling first‑ and second‑call demos and tailor deeper technical sessions by segment (SMB/MM) use self‑guided demo “leaves” and analytics to shorten time‑to‑prove.
• Partner with Demo Engineering/Programs to keep environments and test‑data fixtures reliable and reusable; log breakage and drive continuous improvement.

POC Governance & Conversion

• Scope POCs with clear acceptance criteria, timelines, and success metrics; manage stakeholders, risk, and ROI to maximize POC→close conversion.

Expansion & Value Realization

• Support sellers on expansion plays by diagnosing adoption gaps, quantifying impact, and positioning roadmap/AI capabilities to unlock additional value.

Cross‑Functional Collaboration

• Bring structured field feedback to Product and PMM; influence roadmap and messaging with evidence from enterprise evaluations and POCs.

Metrics & Execution

• Improve time‑to‑qualified demo and overall deal conversion %, increase demo reuse rate, and maintain accurate technical stages and risks in forecast

Qualifications

Required

• Master storyteller and value seller with strong command of MEDDPICC; able to connect technical depth to executive‑level outcomes.
• 1-3 years of presales experience in enterprise SaaS as a Solutions Consultant/Sales Engineer, successfully closing complex deals.
• Hands‑on Generative AI & Agentic AI expertise: prompting, RAG patterns, agent/tool orchestration, evaluation, and risk/safety controls; able to whiteboard architectures and trade‑offs.
• Demonstrated excellence designing and delivering tailored demos and POCs; disciplined in scoping, acceptance criteria, and success metrics.
• Comfort with cloud and enterprise SaaS contexts (e.g., AWS/Azure/GCP; data residency; SOC 2/ISO 27001; GDPR).
• Collaborative, data‑driven operator who inspects pipeline, documents technical risks, and executes with urgency.

Preferred

• Fluency with LLM platforms and tooling (e.g., OpenAI/Anthropic/Vertex AI/Bedrock; LangChain/LlamaIndex; Pinecone/Qdrant/FAISS).
• Experience with demo automation/analytics tools (e.g., Consensus) and conversational intelligence (e.g., Gong).
• Background in Strategic Response Management, proposal/RFP automation, or adjacent content/knowledge workflows.
• Bachelor’s degree in a technical or quantitative field (e.g., CS/Engineering/Information Systems) or equivalent experience.

Additional Information