Solution Architect

Functions/Responsibilities:

1. Solution Architecture & Design

· Design and architect end-to-end Citrix solutions that meet customer requirements for performance, security, scalability, and cost efficiency.

· Translate business and technical requirements into deployable, high-quality architectures aligned with best practices.

· Participate in deep architectural discussions to ensure solutions are fit for purpose and ready for successful implementation.

2. Pre-Sales & Commercial Support

· Act as the Subject Matter Expert to Sales Teams and Business Partners throughout the sales lifecycle.

· Support pre-sales engagements including solution design, technical presentations, workshops, and proposal development.

· Contribute to deal strategy and support successful opportunity closure.

3. Solution Offerings & Services Design

· Design complete solution offerings, including professional services, support, and enablement programs (training, workshops).

· Define solution components, scope of work, deliverables, effort estimation.

4. Implementation & Delivery Oversight

· Lead Proof of Concepts (POCs)

· Support delivery teams by resolving technical challenges and ensuring alignment with the approved architecture.

5. Documentation & Continuous Improvement

· Develop and maintain clear architecture, solution, and design documentation to support sales and delivery teams.

· Stay current with Citrix technologies and industry best practices, driving continuous improvement and innovation.

Performance Requirements:

· Minimum 10 years of experience in EUC solutions, with certification in Citrix technologies, and comfortable engaging with senior executives and key stakeholders.

· Strong hands-on and architectural expertise in Citrix technologies (e.g. Citrix Virtual Apps and Desktops, Citrix ADC / NetScaler, Citrix Cloud).

· Proven ability to support sales-led and partner-driven engagements, acting as a Subject Matter Expert.

· Strong understanding of virtualization, security, and hybrid or cloud environments.

· Deliver complete, accurate, and up-to-date architecture designs and technical documentation aligned with best practices and client requirements.

· Resolve critical technical issues and provide clear root cause analysis with corrective actions.

· Work effectively with internal teams, channels, and stakeholders to ensure alignment and successful delivery.

Education or Qualification:

· At least a Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related discipline (or equivalent practical experience).

· Minimum 10 years of prior experience in Citrix solution architecture, design, and enterprise delivery, with the ability to engage confidently with senior executives and key stakeholders.