Solution and Implementation Engineer

**This role is for one of Remotebridge's clients. Please read the complete JD and only submit an application if you meet 99% of the requirements.

The Role

This is a hybrid role—half pre-sales Solutions Engineer, half post-sales Implementation Specialist. You’ll work hand-in-hand with Account Executives to provide the technical depth needed to win $50k+ deals, while also leading implementation for larger customers to ensure their long-term success.

You will also own and manage Docket (our customer implementation + technical documentation system), ensuring consistent delivery across customer engagements.

Key Responsibilities

• Partner with Account Executives during mid-market and enterprise sales cycles to:

  • Answer complex RevOps, Salesforce (SFDC), and API/Webhook questions.

  • Run tailored demos and proofs-of-concept.

  • Act as the technical voice of trust in the deal cycle.

• Lead implementation for larger customer accounts, ensuring smooth onboarding and long-term adoption.

• Own and maintain Docket, keeping implementation and integration playbooks updated and scalable.

• Serve as the bridge between Sales, Customer Success, and Product for technical solutioning.

• Provide feedback to product and engineering teams on customer needs and integration challenges.

• Help identify repeatable patterns to scale solution delivery across the GTM team.

Qualifications

• 6+ years experience in a GTM technical role (Solutions Engineering, Sales Engineering, RevOps, Implementation, or similar).

• Salesforce Certified (Administrator or higher) with strong SFDC managed package knowledge.

• Hands-on experience with APIs, integrations, and Webhooks.

• Ability to translate complex technical solutions into simple, customer-friendly narratives.

• Track record of supporting revenue teams in closing mid-market deals ($50k+).

• Experience working cross-functionally with both sales and technical teams.

• Strong communication and presentation skills in English.

Preferred Experience

• Prior experience at a SaaS company in a customer-facing technical role.

• Familiarity with RevOps tooling and GTM tech stacks

• Based in Pakistan or North Macedonia

What We Offer

• Competitive salary up to $50,000/year (global compensation benchmarked).

• High-impact role where you directly influence revenue outcomes.

• Opportunity to shape how technical selling and implementation are done at our company.

• Remote-first culture with flexible working hours.