Job scope
- Support, maintain, and enhance Dynamics 365 CRM applications.
- Analyze, design, develop, test, and implement Change Requests (CRs) and system enhancements.
- Perform Dynamics 365 customizations based on evolving business requirements.
- Configure entities, forms, views, dashboards, workflows, business rules, and security models.
- Develop and maintain custom plugins, APIs, integrations, and workflow extensions.
- Design and implement Power Apps, Power Automate solutions, and Power BI reports.
- Support production incidents, troubleshooting, defect resolution, and system performance optimization.
- Perform impact analysis and effort estimation for enhancement requests.
- Manage deployments across Development, QA, UAT, and Production environments.
- Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, and release planning
- Create and maintain technical documentation, deployment guides, and system integration documentation.
Ensure compliance with security, accessibility, and public-sector technology standards.
Job requirements
- Possess a Bachelor of Computing / Bachelors of Engineering or Computer Science related fields
- Possess prior experience in government related projects
- Possess minimum of experience in 8+ years of Microsoft Dynamics 365 CRM Development experience
- Proficient in the following
-Power Apps (Model-Driven & Canvas Apps)
- Power Automate Dataverse
- Power BI
- Experience with REST API integrations and enterprise system integrations
- Azure Functions
- Logic Apps
- Service Bus
- Microsoft Graph API
- Knowledge of SQL Server and relational database design. - Proficient in in Dynamics 365 CRM customization, configuration, and development.
- Proficient in .NET Development experience using C#, ASP.NET, and related Microsoft technologies.
- Experience with Azure DevOps, Git, CI/CD pipelines, and solution deployments.
- Proficient in troubleshooting, production support, and application maintenance experience.
- Possess certifications for the following
- Microsoft Dynamics 365
- Microsoft Power Platform
- Microsoft Azure
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