Software Solution Architect
UL Solutions · Tokyo, Japan ·
- Category
- Architecture
- Experience
- 6+ years
- Is aware of the broader strategy for software product sales, based on high level of software product knowledge and frequent interactions with customers and account management teams.
- Supports primary sellers in relationship building, lending technical credibility with customer buyers.
- Works hands-on with customers pre-sale to gather solution requirements and demonstrate and communicate implementation best practices.
- Works independently on product demonstrations and provide reassurance that the software product will work effectively and deliver ROI in the customers environment.
- Interfaces with technical customer personnel to communicate value of solution in detail.
- Delivers technical presentations of offerings to customers and prospects.
- Assists with configuration design based upon customer requirements and existing IT systems.
- Tests and integrates software products in customer environments to effectively serve customer needs.
- Provides pre-sales support as a subject matter expert to the sales team and for pre-qualified opportunities.
- Works with account teams, provide new perspectives to existing solutions to existing customers and New Account Executives to demonstrate value of UL software products to prospective customers.
- Leverages technical knowledge to partner with sellers to drive overall solution win.
- Supports hand-off to software customer success resources to ensure adoption.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Bachelors and/or graduate degree in software engineering or related field.
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software. Relevant technical capabilities in software engineering and design architecture.
- 6+ years of related experience.
- Deep knowledge and experience with assigned specialty software products / services.
- Business acumen and understanding of business sales processes.
- Business level Japanese and English