Software QA Engineer

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. At HME you will have the opportunity to learn and grow while developing our future products. Come join our team!

We are currently recruiting for a Software QA Engineer - IoT Devices.

We are seeking a Software QA Engineer to join our IoT device team. This role focuses on ensuring high-quality product delivery through comprehensive testing, automation, and collaboration.

At our core, we believe quality is never an accident — it is the result of intentional and intelligent effort.

What you will do in the position:

• Test Design & Execution

  • Design, develop, maintain, and execute test cases and test plans at both functional and system levels

  • Perform black-box and gray-box testing on released products and products under development

  • Identify design and implementation defects

• Testing Focus Areas

  • Functional, integration, and regression testing at both feature and system levels

  • End-to-end testing of IoT devices and systems

  • Distributed system validation (device-edge-cloud)

  • Real-world deployment validation (field testing)

• IoT System-Level & Edge Testing

  • Testing across: Device → Edge → Cloud pipeline

  • Protocols: MQTT, WebSockets

  • Offline/low-connectivity scenarios

  • Firmware + OTA update validation

  • Hardware-software interaction testing

• Automation

  • Identify automation opportunities and develop/maintain automated test suites

  • Experience with modern frameworks: Playwright / Postman / Cucumber / Behave

  • CI/CD integration: GitHub Actions / Azure DevOps pipelines

  • Containerized test execution: Docker-based test environments

  • API + contract testing: Pact, schema validation

  • Develop automated tests using scripting languages (e.g., Python)

• AI-Driven Quality Engineering
  • Leverage AI/ML tools to:
    • Generate test cases from requirements/specifications

    • Identify test gaps and improve coverage

    • Perform intelligent defect clustering and prioritization

  • Use GenAI tools (e.g., Copilot, LLMs) to:

    • Auto-generate test scripts (Playwright/Python)

    • Assist in debugging and root cause analysis

  • Apply prompt engineering best practices for test generation and validation workflows
• Defect Management & Analysis
  • Track and manage defects using bug tracking systems
  • Analyze test results and perform:
    • Troubleshooting
    • Issue triage
    • Root cause analysis
  • Collaborate cross-functionally to drive resolution
• Process and Collaboration
  • Contribute to and improve quality engineering processes and initiatives
  • Work closely with:
    • Developers
    • Product Managers
    • QA Engineers
  • Advocate for testing best practices and influence system architecture

What It Takes to Succeed

To be successful in this role, you should:

• Approach problems with critical and analytical thinking
• Ability to leverage AI tools to improve productivity
• Bias for automation first + shift-left testing
• Strong system-level thinking
• Demonstrate rigor, persistence, and ownership in completing assignments
• Effectively communicate your ideas both verbally and in writing
• Actively participate in team discussions and meetings

Required Qualifications

• BA/BS in Computer Science, Computer Engineering, or related field
• 0-3 years of experience in:
  • Quality engineering
  • Test automation
  • Software and/or hardware testing

Preferred Qualifications

• Experience with AI-assisted development or QA tools (e.g., GitHub Copilot, LLM-based workflows)
• Experience testing AI/ML systems or data-driven applications
• Knowledge of IoT protocols (MQTT)
• Familiarity with edge computing platforms (e.g., NVIDIA Jetson, ARM-based systems)
• Experience with containerized test environments and CI/CD pipelines
• Exposure to observability platforms and production monitoring

Technical Experience

• Testing IoT devices
• Services and protocol testing (HTTP, JSON, REST APIs)
• Applications running on Linux platforms
• Automation scripting (e.g., Python)
• Test frameworks such as Playwright and Postman

Tools & Methodologies

• Agile software development environment experience
• Familiarity with tools such as:
  • Jira
  • Xray
  • Confluence

Core Skills

• Strong analytical and problem-solving skills
• Excellent planning and organizational abilities
• Clear and effective written and verbal communication

The posted pay range, $75,200 - $100,300, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will occasionally lift and move up to 25 pounds with assistance.