Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within PNC's Technology organization, you will be based in Pittsburgh, PA.

PNC is seeking a Software Engineering Group Manager to lead a large-scale AI Engineering organization responsible for designing, building, and scaling enterprise Artificial Intelligence solutions that drive innovation across the bank. This leader will oversee an engineering team focused on advancing AI platforms, frameworks, and development patterns that enable future AI-powered business capabilities.

The ideal candidate brings a unique blend of technical depth, AI engineering expertise, and proven people leadership. This individual will lead a team of highly skilled engineers who drive architecture and innovation efforts across the organization. The role requires a leader who can establish engineering strategy, influence technology direction, and enable teams to deliver scalable, secure, and production-ready AI solutions.


Key Responsibilities:

• Leadership & Organizational Management
○ Build a high-performing engineering culture focused on velocity, innovation, accountability, collaboration, and continuous learning.
○ Inspire and retain top AI and software engineering talent while creating clear career progression opportunities.
○ Establish organizational goals, workforce planning strategies, and talent development programs aligned to business priorities.
○ Partner with senior technology leaders to define long-term engineering strategy and investment priorities.
○ Create an environment where senior technical leaders can effectively drive innovation while maintaining delivery excellence.
○ Manage capacity planning, hiring, budgeting, and resource allocation across multiple initiatives and workstreams.

• AI Engineering Strategy & Technical Leadership
○ Define and execute the AI engineering roadmap, identifying technologies, frameworks, and tooling that enhance current and future AI capabilities.
○ Evaluate emerging AI technologies and engineering patterns to drive innovation and improve developer productivity.
○ Provide technical oversight for the design, development, and deployment of enterprise-scale AI solutions.
○ Guide architectural decisions across AI applications, machine learning platforms, generative AI solutions, and intelligent automation initiatives.
○ Partner with senior engineers and architects to establish engineering standards, reusable frameworks, and scalable development practices.
○ Ensure AI solutions are built with security, resiliency, observability, and governance requirements embedded from inception.
○ Maintain sufficient hands-on knowledge of AI engineering trends, platforms, and tools to effectively lead technical discussions and decision-making.

• Software Engineering Delivery
○ Lead the successful delivery of AI-powered products and platform capabilities from concept through production.
○ Establish and enforce software development lifecycle (SDLC) best practices, including code quality, automated testing, CI/CD, and release management.
○ Drive adoption of modern engineering practices, cloud-native architectures, and platform engineering capabilities.
○ Partner with product, architecture, data, and infrastructure teams to deliver scalable, enterprise-grade solutions.
○ Ensure engineering teams meet commitments for quality, performance, availability, and security.

• Stakeholder Partnership & Influence
○ Collaborate with executive and business stakeholders to identify opportunities where AI can drive measurable business outcomes.
○ Translate strategic business objectives into technology initiatives and engineering priorities.
○ Communicate engineering strategy, delivery progress, risks, and investment recommendations to senior leadership.
○ Influence enterprise technology direction and advocate for AI engineering best practices across the organization.

Key Skills & Qualifications:

• Progressive software engineering, data engineering, or technology leadership experience.
• Experience leading large-scale engineering teams and managing technical leaders.
• Proven experience building, scaling, and leading high-performing engineering organizations.
• Demonstrated experience delivering AI, machine learning, or Generative AI solutions in enterprise environments.
• Strong understanding of modern software engineering principles, architecture patterns, and cloud-native development.
• Ability to balance strategic leadership responsibilities with technical oversight and architectural guidance.
• Exceptional communication, stakeholder management, and executive presence skills.
• Experience leading cross-functional teams through technology transformation and innovation initiatives.
• Banking or financial services industry experience preferred.
• Familiarity with regulatory, governance, and risk management requirements within highly regulated industries.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Manages multiple development projects, development groups and/or application support functions for a major business segment.
• Oversees the development and implementation of multiple, complex, organization-wide systems .
• Allocates and ensures resource arrangements during the application development life cycle .
• Maintains relationships with clients to ensure the implementation quality of application systems .
• Provides solutions or recommendations on complicated technology issues for application development and implementation .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Generative AI, Group Problem Solving, Machine Learning, People Management, Process Improvements, Release Management, Software Engineering Management, Software Solutions, User Experience (UX) Design

Competencies

Application Delivery Process, Application Development (Client/Server), Application Development (Object-Oriented), Application Development Tools, Application Localization and Internationalization, IT Environment, Software Process Improvement (SPI)

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.