Software Engineer III

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

Position Overview

As a Software Engineer III, you'll be building and integrating web and mobile apps that real people use. You'll work with our core tech stack Java, JavaScript, and AWS; and help expand our CI/CD pipelines and automation efforts. You'll also use AI tools such as Claude Code to focus your effort where it matters most and raise the quality of what you ship.

• Use AI tools such as Claude Code wherever they add value across the full lifecycle, from design through development, testing, and release, to reduce repetitive effort and raise quality, while giving the tools context and validating their output every step of the way
• Develop clean, maintainable, testable code, and review and validate what AI produces rather than accepting it as-is
• Influence technical design and architecture decisions, and own the outcome of what you deliver
• Author and maintain technical designs, architecture documentation, and best practices that the rest of the team follows
• Conduct code reviews, including reviewing and validating AI-generated code, and incorporate feedback
• Contribute to testing, using AI to automate it where it adds value, to help deliver high-quality solutions
• Troubleshoot and resolve technical issues across development and production
• Raise engineering standards and quality across the wider team, and drive process and tooling improvements that make the team more efficient and effective
• Mentor less experienced developers and support their growth
• Work within a collaborative Agile SCRUM team, integrating AI-assisted work into the team's design, build, test, and release cycle
• Communicate clearly with technical and non-technical stakeholders, translating trade-offs, giving updates, and raising risks early
• Help the Client Success team by assisting with support-related issues

Qualifications And Competencies

• 5+ years of experience in software development, with a strong focus on full-stack development
• Bachelor's degree in Computer Science, Engineering, or a related field
• Strong experience in Java, with deep understanding of object-oriented design and patterns
• Experience with modern web technologies, including HTML, CSS, JavaScript, and frameworks like Angular or React
• Solid understanding of relational databases and SQL
• Experience working with cloud platforms, specifically AWS
• Experience with agile methodologies
• Strong debugging and problem-solving skills
• Ability to write clean, maintainable, and efficient code, and to review and validate code produced with AI tools
• Experience mentoring junior engineers and fostering a collaborative learning environment
• Excellent communication skills and a collaborative mindset
• A passion for continuous learning, professional development, and finding better ways of working
• Strong analytical skills and the ability to develop scalable solutions for complex problems
• General AI literacy is a plus, including familiarity with AI terminology and core concepts such as large language models, prompting, providing context, and the limitations of AI output
• Experience with AI coding tools such as Claude Code or GitHub Copilot is a plus but not required. Training will be provided

Expect More From Your Career at SpryPoint

• Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
• Competitive Total Rewards - Comprehensive compensation package that grows with you
• Complete Setup - MacBook + $800 to create your ideal home workspace
• Total Wellness - Health, dental, vision, and life insurance from day one
• Recharge Time - Generous PTO and unlimited sick days
• Future Security - RRSP (Canada) and 401k (US) matching programs
• Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
• Team Connection - Annual company events and team offsites that bring us together

AI Disclaimer

We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step.

Accommodations

Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.