Software Engineer I (DevOps)

We're looking for an engineer who enjoys variety. In this role you'll work on deployments, CI/CD, automation, troubleshooting production issues, product configuration, and scripting. No two days are the same, so adaptability and a willingness to learn are essential.

Day in the Life of the Software Engineer (DevOps):

• Collaborates with Product Development, Architecture, and Infrastructure teams to support the design and delivery of cloud solutions for enterprise applications.

• Contributes to the development and enhancement of cloud-native capabilities that improve the scalability, resilience, and delivery of products.

• Develops, tests, and maintains automation tooling, CI/CD pipelines, and cloud delivery processes, with guidance from more experienced team members.

• Works with containerization technologies, Kubernetes, and Helm to deploy and support platform capabilities.

• Assists development teams in adopting cloud and DevOps practices and using the platform effectively.

• Supports the implementation and maintenance of monitoring, logging, and alerting solutions for applications, infrastructure, and shared services.

• Investigates operational issues, contributes to troubleshooting activities, and escalates complex matters when appropriate.

• Learns about new tools, technologies, and cloud-native patterns and shares relevant findings with the team.

• Works within a Scrum/Agile environment, contributes to the DevOps backlog, and participates in sprint ceremonies.

• Collaborates with cross-functional teams to follow and continuously improve deployment and operational practices.

Required Qualifications - About you:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.

• Foundational experience working with Linux environments and writing basic Bash scripts.

• Familiarity with automation or scripting using Bash and/or Python.

• Basic knowledge of at least one cloud platform, such as AWS or Azure.

• Familiarity with containerization technologies, such as Docker, and an understanding of container orchestration concepts.

• Exposure to CI/CD concepts and tools, such as Jenkins, GitHub Actions, or Azure DevOps.

• Experience using Git and familiarity with modern software development workflows.

• Basic understanding of monitoring, logging, and troubleshooting concepts. Exposure to tools such as Prometheus, Grafana, Graylog, or Loki is an advantage.

• Understanding of networking fundamentals, including DNS, HTTP/HTTPS, TCP/IP, SSL/TLS, and SSH.

• Good analytical, troubleshooting, and problem-solving skills, with the ability to seek guidance and escalate complex issues when appropriate.

• Ability to contribute across automation, deployments, operations, and application support activities.

• Responsible and proactive approach to assigned work, with a willingness to take ownership of tasks.

• Good communication and collaboration skills.

• Strong interest in learning new technologies and developing expertise in complex business domains.

Highly Preferred:

• Basic knowledge of SQL and relational databases.

• Exposure to Kubernetes and Helm.

• Familiarity with incident response and production support processes.

• Exposure to secrets management solutions, such as AWS Secrets Manager or Azure Key Vault.

• Familiarity with messaging platforms, such as RabbitMQ or Kafka.

• Basic understanding of security best practices and vulnerability management.

AI Fluency & Growth Mindset- We welcome candidates who:

• Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making.

• Craft effective prompts to optimize the quality and relevance of AI-generated outputs.

• Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks.

• Leverage AI tools to boost efficiency, creativity, and innovation in their daily work.

• Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact.