Software Engineer, Back-End - Mail (Canada)
NGP Management Oy · Canada ·
- Work mode
- Hybrid
- Category
- Backend
- Experience
- 8+ years
NGP Management Oy · Canada ·
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Superhuman · Remote - Canada
Back-end engineer on Superhuman's Mail team, building and operating high-throughput real-time services and infrastructure-as-code that power AI agent orchestration, connectors, and data pipelines. Requires 8+ years of back-end experience, cloud (AWS/GCP/Azure), CI/CD, and fluency with AI coding tools; remote-flexible across Canada with a hybrid option in Vancouver.
Superhuman offers a remote-flexible working model for this particular role on the Mail team. This gives team members plenty of focus time and the flexibility to do their best work from wherever they're based, while staying closely connected to a collaborative, tight-knit team culture. For those based in Vancouver, a hybrid setup is also available.
Superhuman is the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.
Superhuman is building the AI productivity platform that works everywhere people do, and Superhuman Mail is central to how people communicate and get work done. Today we are…The fastest email experience in the world
Loved and adored: see what our customers say
On the Mail team, our Back-End engineers build the real-time systems that power our product, from the infrastructure behind every message flow to the AI layer that keeps work moving fast and intelligently.
This is backend work at the intersection of systems engineering and AI. You'll build the services that allow our agentic workflows to scale in Superhuman Mail, and the real-time infrastructure that connects our AI layer to users across every surface. You'll also help design the infrastructure that lets anyone create custom agents and publish them to a marketplace reaching tens of millions of users.
Superhuman's engineers have the freedom to innovate and shape the product roadmap. The complexity of our technical challenges is growing rapidly as we scale AI-powered features across every surface. You can hear more from our team on our technical blog.
Build and operate high-throughput production services that power AI agent orchestration, connector integrations, and real-time data pipelines.
Design and build core platform services to allow our systems to scale
Work across the Superhuman product suite — whether that's Go, Mail, Docs, or Enterprise — depending on where you and the team see the best fit.
Collaborate closely with ML/AI, Product, and Front-End engineers to ship AI-powered features end to end.
Build and evolve infrastructure as code, targeting high availability for both consumer and enterprise customers.
Contribute to an engineering culture with a strong emphasis on documentation, testing, and reliability.
Mentor and grow junior engineers on the team.
8+ years of experience in back-end development, with strong fundamentals in algorithms, data structures, and system design.
Experience building, deploying, and debugging production systems at scale.
Experience with AWS or other cloud platforms (GCP, Azure).
Fluency with AI coding tools (Copilot, Cursor, Claude Code, etc.) and a point of view on how they change the way teams build software.
Experience with real-time systems, event-driven architectures, or high-throughput API design is a plus.
Deep understanding of CI/CD and infrastructure as code.
Demonstrated ability to work independently, manage priorities across multiple projects, and collaborate effectively with cross-functional teams.
Strong product instincts — you care about the end-user experience and can make good tradeoffs between speed and reliability.
We invite you to share your knowledge, experience, and goals with us to help us find the best team match for you. Tell us your superpower!
Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:
Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities
Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.
Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined by compensation zone and may be modified in the future.
We encourage you to apply
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