Software Engineer - AMS

Your Team

You will be part of the Service Operations – Client Life cycle Management and Client Relationship Management (CLM/CRM) Team, which is responsible for ensuring stable platform operations and the continuous improvement of our Avaloq software and products for our clients.

As a Software Engineer, you will design, develop, maintain, and support business-critical applications and services within the CLM/CRM domain. You will be responsible for enhancing existing functionalities, investigating and resolving production issues, and ensuring the reliability, performance, and maintainability of the solutions delivered to our clients.

In this role, you will collaborate closely with Business Analysts, Service Managers, Product teams, and Project Delivery teams. You will take over, maintain, and enhance solutions delivered to production, investigate and resolve technical issues, and contribute to the continuous improvement of applications and services used by our clients.

Your key tasks

• Ensure the stable, reliable, and efficient operation of Client Life cycle Management (CLM), Client Relationship Management (CRM), and integrated third-party applications.
• Leverage strong software development and coding expertise to analyze, troubleshoot, and resolve production incidents and complex technical issues.
• Design, develop, test, and implement high-quality code fixes for application defects, ensuring system stability and performance.
• Perform root cause analysis, delivering software changes, drive permanent resolutions, and contribute to continuous application enhancements and optimization.
• Collaborate with cross-functional teams throughout the software development life cycle to deliver scalable and maintainable solutions.
• Maintain and enhance existing applications and services to meet evolving client and business requirements.
• Participate in client workshops and support our business analysts in requirements analysis
• Support testing activities, including functional validation, defect fixing, integration testing, and User Acceptance Testing (UAT)
• Maintain clear technical documentation and actively promote knowledge sharing and best practices within the team.
• To work with agile mindset, process, and ticketing platforms (Jira)
• Take ownership and responsibility for your area of expertise

• Bachelor's degree in computer science, Engineering, or equivalent
• Minimum 6 years of experience
• Proven experience as a Software Engineer, Software Developer, or a similar role in the banking or financial services industry
• Strong programming, analytical, and problem-solving skills
• Knowledge and experience in RDBMS, Oracle SQL queries, and Oracle PL/SQL
• Knowledge of Java programming languages. Unix, Python or similar can be valuable.
• Experience in software design, development, testing, and troubleshooting
• Familiarity with software development best practices, version control systems, and CI/CD concepts
• Strong communication skills and the ability to work effectively within cross-functional teams
• Self-motivated, proactive, and organized working approach with a demonstrated passion for continuous learning
• Full professional fluency in English (written and verbal)

It would be a real bonus if you have

• Experience in application support, incident management, or service operations environments
• Knowledge of CLM, AML, KYC, onboarding, and related third-party solutions
• Familiarity with cloud environments and containerization technologies (e.g., Docker, Kubernetes)
• Knowledge of Avaloq Core with certification
• Experience with modern software engineering practices, automation, and monitoring tools

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

#LI-Hybrid