Software and Hardware Asset Manager

• Make an impact supporting technology that helps deliver homes and services across Aotearoa
• Drive asset excellence across software licensing, hardware lifecycle management, and compliance
• Join a purpose-led organisation with flexibility to be based in Auckland, Wellington, or Christchurch

Te whiwhinga mahi - Our opportunity
As Software & Hardware Asset Manager, you'll be responsible for the day-to-day management of Kāinga Ora's technology asset portfolio. You'll ensure software licences and hardware assets are accurately tracked, compliant, optimised, and managed throughout their lifecycle.
Working closely with Digital IT, Procurement, Finance, vendors and service teams, you'll help maintain the integrity of asset data, support budgeting and forecasting activities, contribute to compliance and audit readiness, and identify opportunities to improve processes and maximise value from technology investments.
This is an excellent opportunity for someone who enjoys combining operational excellence, data quality, governance, stakeholder engagement, and continuous improvement.

Key Responsibilities include:

• Maintain accurate software and hardware asset records, ensuring strong data quality and governance across ServiceNow and asset management platforms
• Manage the end-to-end governance of the lifecycle of assets
• Monitor software licence usage, compliance, and consumption to optimise costs, minimise risk, and support audit readiness
• Partner with business, technology, procurement, and vendor teams to provide asset insights that support budgeting, forecasting, and renewal planning
• Analyse asset performance, consumption, and cost trends, identifying risks, variances, and opportunities for optimisation
• Develop and maintain meaningful dashboards, reports, documentation, and knowledge resources that improve asset visibility and decision-making
• Drive continuous improvement of asset management processes, workflows, governance practices, and ServiceNow SAM capabilities
• Support software audits, ensuring compliance with licensing agreements and organisational standards.

Ngā pūmanawatanga ōu - What you will bring
To be successful in this role, you'll bring:

• Proven experience in Software and/or Hardware Asset Management
• Strong knowledge of software licensing, compliance, and asset lifecycle management
• Experience with ServiceNow, CMDB, SAM Pro, Power BI, or similar platforms
• Strong analytical and reporting skills, with an eye for detail and data quality
• Strong commercial awareness with experience analysing licence consumption, identifying cost optimisation opportunities, and ensuring software investments deliver maximum value while maintaining compliance and operational continuity
• Ability to interpret licensing agreements, consumption data, and vendor contracts
• Excellent stakeholder engagement and communication skills
• A proactive, continuous improvement mindset with strong problem-solving abilities
• The ability to work collaboratively across business, technology, procurement, and vendor teams.

Nōu te rourou - What's in it for you?
We offer competitive salaries, five weeks' annual leave and a benefits package including a range of insurances, flexible working arrangements and career development. These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits
As a Kāinga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need. We want to ensure you are healthy and have work-life balance. We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.

Mō mātou - Our Organisation
At Kāinga Ora, ours is the important responsibility of transforming New Zealand’s housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.
What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders’ lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.
We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.
Ō tātou uara - Our values
Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:
• Manaakitanga – People at the Heart
• Mahi Tahi – Better Together
• Whanake – Be Bold

Tūhono mai - Join us
To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz. Please note: all applicants, including existing employees, need to follow this process. If you have any questions about this role, please contact [email protected]

Applications close on Thursday 1st October at 5pm
We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.
If you don’t tick all the boxes in this listing but think that you could be a great fit based on your unique background and skillset, we would welcome an application from you. Don’t hesitate, as we may review applications as they are received and reserve the right to close advertising early.