Social Work Program Coordinator - Patient Aligned Care Team

The Program Coordinator is a member of the PACT team in Gillette, WY, providing direct services to Veterans & their families. This role delivers comprehensive case management support, including assessments, treatment planning, & coordination of psychosocial services. Core responsibilities include conducting outreach, collaborating with interdisciplinary team members, offering consultation & education to staff & community partners, & maintaining program data for planning & evaluation.

Total Rewards of a Allied Health Professional Interviews Veterans & their family members/significant others to establish facts about the Veteran's situation, presenting problems & their causes, & the impact of such problems on the Veteran's functioning & health as part of a psychosocial assessment. Uses subjective & objective data in making clinical assessment of the Veteran's needs. Evaluates the Veteran's situation, including the Veteran's reaction & ability to deal with it, & arrives at a reasoned conclusion. Assess serious & complication cases involving psychiatric illness, catastrophic medical conditions, dementia & other high-risk diagnosis. Makes independent professional decisions & recommendations for treatment. Finds suitable means of treatment to help Veterans and/or significant others cope with stressful situations. Develops psychosocial treatment plans in coordination with interdisciplinary teams members, including goals for treatment. Provides clinical services to Veteran's & family members/significant other in support of the Veteran's treatment. Gives advice, guidance, emotional support, & other assistance. Provides individual & group counseling services, individual & group counseling services, including psychotherapy in some setting. Assisting Veterans with Digital Divide/Telehealth issues. Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences & serves as liaison to family members. Effectively assess for suicide risk providing clinical intervention to include: safety planning, referrals, education, & identification for need for higher level of care & referral. Responsibilities include identifying psychosocial stressors that cause distress, impact health, or create barriers to care, such as adjustment to medical conditions, untreated mental health or substance use disorders, economic instability, legal concerns, & inadequate housing or transportation. Collaborates with VA staff & community agencies to address problems, provide case management with the outpatient interdisciplinary team, & ensure coordinated care aligned with Veterans' treatment goals. Works with Veterans & their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, financial, legal & psychosocial problems. Participates as a member of the interdisciplinary treatment team & actively participates through collaboration with Veterans & family as well as interdisciplinary treatment team members in the development & implementation of treatment goals & interventions. Establishes & maintains effective therapeutic relationships with Veterans & their families in the PACT, SCI/D clinics which includes Veterans diagnosed with ALS, MS, & Parkinson's. Utilization of medical & mental health diagnoses, disabilities, & treatment procedures, including acute, chronic & traumatic illnesses, substance abuse disorders, common medications & their effects/side effects, & medical terminology. Facilitates action for community placements through collaboration with Veterans & their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner. Work Schedule: Monday - Friday, 7:30am - 4:00pm Recruitment/Relocation Incentives (Sign-on Bonus): Not authorized. Permanent Change of Station (Relocation Assistance): Not authorized. Pay: Competitive salary & regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) & federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available on an ad-hoc basis. Virtual: This is not a virtual position. Functional Statement #: 61591-0

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.