SMS Sales Manager

About the Role
We are looking for a charismatic, commercially driven SMS Sales Manager to join our messaging business. This is a high-impact role combining deep A2P SMS trading expertise with building commercial traction for our emerging silent authentication product line.

What You Will Do

A2P SMS Trading & Revenue Growth
• Accelerate growth of the messaging services unit, taking full ownership of the SMS top and bottom line for your account portfolio
• Dynamically negotiate SMS commercial terms with aggregators, operators, and enterprise clients to maximise margin/volume.
• Work with Commercial Operations to evaluate providers, test routes, and identify top destinations.
• Source niche SMS providers to fill coverage gaps and improve delivery rates in key markets.
• Develop innovative trading models to secure sustainable revenue streams and competitive differentiation.
• Represent the company at industry events and conferences

As we build commercial traction for our silent authentication, this role will be pivotal in bridging our SMS relationships into the emerging network API space:

• Engage enterprise clients seeking to replace SMS OTP with SIM-based silent authentication.
• Leverage operator relationships to support MNO commercial discussions for TS.43 enablement.
• Articulate the value of silent authentication to both technical and commercial buyers.
• Identify cross-sell opportunities where SMS clients can supplement or migrate to silent auth.
• Feed market intelligence on pricing, buyer appetite, and competitor positioning to the product team.

Essential
• Minimum 3 years in sales or trading within messaging or wholesale telecoms.
• Proven track record of hitting and exceeding revenue targets.
• Strong network across aggregators, MNOs, and enterprise messaging buyers.
• Deep commercial understanding of A2P SMS routing, pricing, and interconnect dynamics.
• Excellent negotiation skills; experience closing complex, multi-party deals.
• Strong written and spoken English; high proficiency in Excel and PowerPoint.

Advantageous
• Familiarity with mobile identity, network APIs, or GSMA Open Gateway (Number Verify, SIM Swap, TS.43 silent authentication).
• A technical background or the ability to confidently speak the language of technology — understanding API integrations, authentication protocols, and network infrastructure well enough to engage credibly with technical buyers and internal product teams.

IDT is a multinational provider of cloud communications, PoS systems, unified communications, and financial services for businesses and consumers, headquartered in New Jersey. We are listed on the NYSE, employ 1600 people across 20+ countries, and have revenues over $1.5 billion.

At IDT, we understand the challenge of being apart from those who matter most, so we create products that enable people to keep in touch and share resources worldwide.

We are not ”another big IT corporation” – we encourage and support any in-house entrepreneurs to develop their ideas into business action.