SMB Account Executive

What You Can Expect
As an SMB Account Executive in Tokyo, you will own a growing portfolio of small business clients across Japan, guiding organizations with up to 50 employees toward Zoom Workplace solutions that fit how they work. You will bring a consultative approach to every client conversation, partnering closely with cross-functional teams to build the kind of trust that turns first engagements into long-term relationships. This is a front-line role with direct visibility into Zoom’s Japan go-to-market strategy, offering meaningful scope and a clear path to grow your career alongside our business. This is a hybrid position that requires on-site presence 2 days per week at our Tokyo office.

About the Team

Our Japan sales team is a dedicated group focused on bringing Zoom’s communications solutions to businesses across the country. We operate with a customer-first mindset, building strategic partnerships that help clients unlock the full value of virtual collaboration. Every team member plays a meaningful part in expanding Zoom’s presence in the Japanese market.

Responsibilities

• Own the full sales cycle for a defined portfolio of SMB accounts in Japan, from initial outreach through to close
• Build and maintain trusted relationships with key decision-makers at organizations with up to 50 employees
• Develop tailored account plans that align Zoom Workplace solutions to each client’s specific business challenges and goals
• Deliver compelling product demonstrations and proposals that communicate clear value to SMB buyers
• Collaborate with Sales Engineering, Customer Success, and partner teams to ensure a seamless client experience
• Maintain accurate pipeline data and forecasting in CRM tools, providing regular visibility to sales leadership
• Achieve and exceed quarterly revenue targets, contributing directly to Zoom’s growth across Japan

What We’re Looking For

• 2+ years of experience in a sales or account executive capacity
• Business-level Japanese proficiency to engage confidently with clients in Japan
• Demonstrated track record of meeting or exceeding sales targets
• BA/BS degree or equivalent experience
• Familiarity with UCaaS, SaaS, or platform sales is a plus

職務内容

Zoomでは、日本でのお客様の開拓に向けSMB Account Executive（Tokyo Based）を募集しています。優れたコミュニケーションスキルとお客様との関係構築スキルをお持ちの方を求めています。

主に従業員数1-50名程度の中小企業や個人事業主のお客様に対して、Zoomのプラットフォームソリューションを提供していただきます。

チームについて

Zoom Japanは、最先端のコミュニケーションソリューションをお客様に提供しています。グローバルにおけるZoomのプレゼンスを拡大するために、戦略的パートナーシップとお客様中心のアプローチに重点を置きながら、情熱を持ってお客様と関わっています。私たちの重要な役割は、企業がバーチャル・コラボレーションの可能性を最大限に活用できるようにすることです。

求めるスキル/ご経験

• 2年以上の営業経験
• 日本のお客様とコミュニケーションが取れるビジネスレベルの日本語スキル
• 現在または過去在籍企業において営業実績をお持ちの方
• BA/BSまたは同等の経験
• UCaaSやプラットフォーム製品の営業経験があれば尚可

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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