Site Reliability Engineer

Here at Wilson Language Training, we are committed to working together for our mission to achieve literacy for all. We believe literacy is a fundamental right and should be attainable for all people. We strive to reflect this belief in our work.

The success of our team members is no less paramount. We’re dedicated to ensuring that every Wilson employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work.

Wilson Language Training is growing and is looking to hire a Site Reliability Engineer.

The Site Reliability Engineer will work on one of our most critical, high-traffic systems. You’ll be responsible for its reliability, security, and performance day-to-day, with a real voice in how its architecture evolves over time. Our cloud footprint spans both AWS and Azure, and you’ll work across both as our environments evolve. You’ll also be joining an experienced, collaborative team that values knowledge-sharing and supports one another through incidents and day-to-day work alike. If you’re looking for meaningful, high-impact work on a strong team, this is the role for you.

Essential Job Functions:

• Keep one of our most critical, high-traffic systems reliable, secure, and performant, and help shape how its architecture evolves over time
• Build and maintain the infrastructure-as-code and automation (e.g., Terraform, CloudFormation/CDK, or ARM/Bicep) that keeps our cloud environments reproducible and safe to change
• Drive incident response and root-cause analysis for your systems, and turn what you learn into fewer repeat incidents
• Manage monitoring, alerting, and disaster recovery for your systems, including regular DR testing
• Design for scale and cost: capacity planning, performance tuning, and high availability for high-traffic workloads
• Work across both AWS and Azure alongside our cloud engineering team, applying consistent reliability practices across our environments
• Build security into everything you do, from CI/CD and code scanning to incident response
• Mentor teammates, document what you build, and take part in on-call rotation for your systems
• Understand and display WLT's values
• Other duties as assigned

Minimum Requirements

Skills and Experience:

• 5+ years in IT, including 2-3+ years focused on DevOps or Site Reliability Engineering, with hands-on production experience on AWS and/or Azure
• Strong, hands-on experience architecting, deploying, and operating highly available workloads on AWS (EC2, VPC, RDS, S3, IAM, etc.), and comfort working in Azure as well
• Hands-on infrastructure-as-code experience (Terraform, CloudFormation/CDK, or ARM/Bicep)
• Comfort with modern CI/CD (GitHub Actions, CircleCI, or Azure DevOps) and monitoring/alerting tooling (Datadog, PagerDuty, or similar)
• Solid scripting or coding ability (Python, Bash, PowerShell, or similar
• Some exposure to cloud migration or re-platforming projects
• Experience with hybrid or multi-cloud networking (VPNs, Direct Connect/ExpressRoute, peering)
• Container orchestration experience (Kubernetes or similar)
• Security tooling experience (Snyk, OWASP, SonarQube, or similar)
• A calm, methodical approach to troubleshooting complex systems under pressure

Nice to Have:

• Exposure to cloud migration or re-platforming pojects
• Experience with hybrid or multi-cloud networking (VPNs, Direct Connect/ExpressRoute, peering)
• Container orchestration experience (Kubernetes or similar)
• Security tooling experience (Snyk, OWASP, SonarQube, or similar)

Education or Certification:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent work experience

Less than 5% travel is expected.

Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace.

Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:

• Medical, dental, vision, and Life & Disability Insurance
• 401k plan with partial employer match
• Paid Time Off
• Paid holidays
• Tuition reimbursement
• “O’Connor days,” which refers to a company-wide office closure between Christmas and New Year’s Eve, as well as other perks.

Anticipated Salary Range: $113,000 to $140,000