Site Reliability Engineer - Apple Services Engineering

The people here at Apple don’t just build products— they craft the kind of wonder that has revolutionized entire industries. It’s the diversity of those people and their ideas that encourage the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Imagine what you could do here. Join Apple, and help us leave the world better than we found it. A job at Apple is unlike any other you’ve had. You will be challenged. You will be inspired. And you’ll be proud! At Apple, phenomenal ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. If you’ve used Apple products, you’ve likely interacted with us. Apple Services Site Reliability Engineering (SRE) teams are responsible for the systems and services that directly support those customers and their experiences. We are looking for an SRE with experience in building and supporting highly available customer-facing services. You will apply SRE best practices to ensure our systems and services' availability, reliability, and performance.

Engage with our product teams to understand requirements, design, and implement resilient and scalable infrastructure solutions. Operate, monitor, and triage all aspects of our production and non-production environments. Collaborate with other engineers on code, infrastructure, design reviews, and process enhancements. Evaluate and integrate new technologies to improve system reliability, security, and performance. Develop and implement automation to provision, configure, deploy, and monitor Apple services. Participate in an on-call rotation providing hands-on technical expertise during service-impacting events. Contribute to capacity planning, scale testing, and disaster recovery exercises. Approach operational problems with a software engineering mindset.

Minimum Qualifications

• 6+ years of demonstrated expertise in Site Reliability Engineering, Infrastructure Ops or DevOps-focused role.
• Understanding of SRE principles, includes monitoring, alerting, error budgets, fault analysis, capacity planning, automation and toil reduction.
• Proficiency in at least one programming language - Python, Go or Java.
• Experience managing and scaling distributed systems in a public, private, or hybrid cloud environment.
• Experience with microservices architecture and container orchestration using Kubernetes or similar technologies.

Preferred Qualifications

• BS or MS in Computer Science / related fields or equivalent work experience.
• Experience running Tier 1 services for 24/7 support.
• Strong understanding of Linux operating system fundamentals, networking principles, and system management.
• Strong sense of ownership, with a desire to communicate and collaborate with other engineers and teams.