Site Reliability Developer (python/java) / SRE

Overview

In this role you drive reliability and security for WatchGuard’s production cloud, partnering with application teams to deliver a stable customer experience. You lead large-scale incident response, define operational standards, and help teams meet service levels. You’ll automate and optimize cloud operations across AWS, Azure, and hybrid environments while growing as a cloud and SRE expert. This is a hands-on role that emphasizes impact, collaboration, and continuous learning.

Compensaciones / Beneficios

• flexible work options
• caregiver support benefits
• parental leave
• DEI commitment
• disability accommodations
• equal employment opportunities

Responsabilidades

• Ensure smooth production operations with development teams and lead large-scale incident response
• Define operational and security policies, standards, and processes for development teams
• Guide teams to establish, monitor, and achieve service level indicators and objectives
• Collaborate with application teams in production environments to ensure monitoring, security, reliability, and automation
• Drive operational excellence through simplification, automation, analysis, and process evolution
• Champion security and operational best practices to become a cloud expert across global teams
• Participate in on-call rotation and coordinate production troubleshooting efforts
• Develop automation or assist with debugging complex production issues

Requisitos principales

• Customer-focused and data-driven mindset
• Proficiency in Python, Java, or Go
• Experience with full software development lifecycle practices (coding standards, code reviews, security, CI/CD, automated testing)
• Proven ability to lead production incident response and postmortems
• Strong analytical and problem-solving abilities with excellent verbal and written communication
• Knowledge of cloud technologies and DevOps/SRE practices
• Familiarity with tools and technologies listed in the description (see external_tools)

• Analytical thinking
• Verbal and written communication
• Collaboration and teamwork
• Cloud platforms (AWS, Azure, hybrid)
• Automation and IaC (CloudFormation, Terraform)
• Monitoring and observability (New Relic)