Site IT Infrastructure Specialist (Onsite, Basel, English, German)

D-ploy is an IT and Engineering Solutions company with assignments worldwide, including Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the USA.

We take pride in delivering outstanding, innovative services to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our clients' IT productivity and contribute to the success and values of their companies.

We are looking for dedicated, flexible, and solution-oriented individuals who want to work on-site in Rotkreuz and become part of a dynamically growing, international organization.

Responsibilites

Local IT Infrastructure

• Central point of contact for the local IT infrastructure at the Rotkreuz site (CHRK) and representative of local requirements toward regional and global IT teams
• Ensuring a stable, available, secure, and properly maintained IT infrastructure
• Coordination and escalation of infrastructure incidents and support during site-wide outages
• Planning and coordination of maintenance, downtimes, upgrades, and infrastructure changes in compliance with change management and approval processes

Network & Infrastructure

• Monitoring of the local LAN, WLAN, WAN, and internet infrastructure, and coordination of upgrades, expansions, and fault resolution
• Coordination of the installation, replacement, decommissioning, and lifecycle management of infrastructure hardware
• Ensuring proper maintenance of network cabinets, switches, access points, and cabling

Projects & Service Providers

• Support for office relocations, renovations, new construction, and new laboratory and production areas
• Coordination of cabling, network, WLAN, and technical installations, and collaboration with architects, facility management, engineering, and external service providers
• Coordination and oversight of on-site IT service providers, including access, execution, and acceptance of the work

Security & Business Continuity

• Ensuring compliance with IT security, compliance, and architecture standards, and supporting audits and vulnerability remediation
• Supporting business continuity and disaster recovery measures, including the restoration of local infrastructure and testing of resilience measures
• Maintaining the required infrastructure documentation and communicating infrastructure risks to site and IT management

Stakeholder Management

• Close collaboration with Service Desk / End User Computing, Network, Server & Cloud, Cybersecurity, Facilities / Engineering, Application Owners, Project Managers, and external infrastructure service providers
• Translating local business requirements into technical infrastructure requirements and communicating central IT standards to local stakeholders

Requirements

• Several years of experience in IT infrastructure, IT operations, network engineering, or a comparable role
• Solid knowledge of LAN, WLAN, WAN, internet connectivity, and basic network infrastructure
• Experience with infrastructure hardware, lifecycle management, and technical infrastructure projects
• Experience in coordinating incidents, escalations, and external IT service providers
• Knowledge of IT security, change management, compliance, as well as business continuity and disaster recovery is an advantage
• Independent, structured, and solution-oriented way of working
• Strong communication and coordination skills, and a professional approach when dealing with different stakeholders
• Very good German and English skills, both spoken and written
• Candidates must provide a criminal record extract (not older than three months)

Benefits

• A wide range of activities, tasks, and projects
• Vouchers (birthday voucher, wedding and newborn surprise)
• "Fishing for Friends" program, our employee referral program
• Opportunities for development and career advancement
• Friendly and international working environment
• Company-sponsored events

Is IT in your DNA?