Shopify Admin Assistant

About the Company:

Our client is a company that has grown from humble beginnings into a trusted name in the lingerie industry. Dedicated to providing exceptional support and comfort, it goes above and beyond to cater to women of all sizes.

Specialising in both in-store and virtual professional fittings via Zoom, the team ensures that every customer receives a personalised experience no matter where they are located. With one of the most extensive ranges of bras and swimwear for every body type, the company takes pride in offering products that make a real difference in how women look and feel.

Position Overview:

We are seeking a detail-oriented Shopify Admin Assistant to support our e-commerce operations. The ideal candidate will be responsible for managing product listings, ensuring data accuracy, optimising images, and maintaining a seamless online shopping experience. This role requires strong attention to detail, technical proficiency, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

• Shopify Product Management: Upload, edit, and maintain product listings, descriptions, images, tags, collections, and redirects.
• Image Cropping & Optimisation: Prepare, resize, and compress product images for consistency and fast site performance.
• Data Entry & Accuracy: Ensure all product details, SKUs, pricing, and inventory levels are entered accurately.
• Basic HTML & CSS Knowledge: Adjust product formatting, layout, or styling within Shopify themes when required.
• Content Updates: Manage homepage banners, promotional content, and basic page updates through the Shopify admin.
• Order & Inventory Support: Assist with order updates, refunds, and stock adjustments as needed.
• Reporting: Generate and maintain basic sales, product, or inventory reports as directed.
• Communication: Maintain clear and professional communication with internal teams and suppliers.
• Autonomous Work Ethic: Work independently while proactively updating managers on progress and issues.
• Customer Support Potential: Provide support with customer service or other administrative tasks when required.
• Platform Familiarity: Utilise Shopify apps, integrations, and the admin panel effectively to enhance workflow.

Key Skills & Qualifications:

• Proven experience working with Shopify or similar e-commerce platforms.
• Strong attention to detail and organisational skills.
• Basic knowledge of HTML and CSS.
• Proficiency in image editing tools (e.g., Canva, Photoshop, or similar).
• Excellent written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Familiarity with Shopify apps and integrations is an advantage.
• Prior experience in e-commerce administration or online retail support is preferred.