Shipping and External Warehouse Supervisor
Haleon · Ireland - Dungarvan ·
- Category
- Logistics
- Experience
- 3+ years
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
Shipping & External Warehouse Supervisor
About the Role
We are seeking a Shipping & External Warehouse Supervisor to lead our site shipping operation, oversee customs compliance activities, and manage key relationships with external warehouse and logistics partners.
Operating within a regulated manufacturing environment, you will be responsible for ensuring the safe, compliant, and efficient movement of goods while maintaining high standards of service, quality, inventory control, and cost management. You will lead a small team and collaborate across Supply Chain, Quality, Manufacturing, Finance, Customer Service, and external logistics providers to support business objectives and continuous improvement initiatives.
Key Responsibilities
Lead, coach, and develop the Shipping & External Warehouse team, ensuring a high-performance and customer-focused culture.
Manage day-to-day shipping operations, ensuring all shipments are planned, documented, dispatched, and delivered in line with customer and business requirements.
Oversee site import/export customs activities, ensuring trade compliance and accurate completion of customs documentation and declarations.
Act as the key site contact for external warehouse providers, freight forwarders, carriers, customs brokers, and 3PL/4PL partners.
Manage operational escalations relating to shipments, customs clearance, inventory discrepancies, warehouse performance, and customer service risks.
Monitor and improve key KPIs across service, quality, inventory accuracy, safety, and cost.
Ensure shipping, customs, and external warehousing activities comply with GMP, GDP, EHS, and company requirements.
Maintain strong inventory governance across SAP, external warehouse systems, and logistics partners to ensure stock accuracy and timely reconciliation.
Support audits, investigations, deviations, CAPAs, and customer complaints as required.
Identify and implement continuous improvement opportunities to enhance efficiency, compliance, and service performance.
Develop and maintain SOPs, work instructions, and training documentation while ensuring team competency across relevant systems and processes.
Qualifications & Experience
Essential
Degree in Supply Chain, Logistics, Business, or a related discipline, or equivalent relevant experience.
3-5 years' experience in shipping, warehousing, logistics, customs, or supply chain operations within a manufacturing environment.
Experience leading, supervising, or coordinating a team in a fast-paced operational environment.
Strong understanding of shipping processes, customs compliance, inventory management, logistics documentation, and customer delivery requirements.
Experience working with ERP systems such as SAP, along with strong Microsoft Excel and reporting skills.
Proven ability to manage multiple stakeholders and work effectively across cross-functional teams.
Strong analytical, problem-solving, and decision-making skills with experience using KPIs to drive operational performance.
Working knowledge of quality, compliance, safety, and SOP-driven processes within a manufacturing environment.
Preferred
5+ years' experience within pharmaceutical, medical device, consumer healthcare, FMCG, or another highly regulated manufacturing environment.
Experience managing external warehouse providers, freight forwarders, customs brokers, and 3PL/4PL logistics partners.
Knowledge of GMP, GDP, trade compliance, and temperature-controlled logistics.
Experience supporting audits, deviations, CAPA investigations, and quality systems.
Working knowledge of SAP ECC, SAP S/4HANA, WMS, or other logistics management systems.
Lean, Six Sigma, continuous improvement, or project management experience.
#LI-Onsite
Job Posting End Date
2026-08-21
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.