SharePoint Design Manager

Core Responsibilities

SharePoint Experience Ownership

· Own the SharePoint experience, including intranet, hub sites, navigation, and page design

· Serve as the experience and usability authority for SharePoint across the organization

· Balance enterprise-wide standards with flexibility for local business needs

Strategy & Standards

· Define experience standards, design patterns, templates, and guidance

· Establish and maintain governance for site structure, content quality, and lifecycle

· Maintain and evolve the SharePoint experience roadmap

Design & Optimization

· Design and optimize SharePoint pages and sites using UX, content design, and information architecture best practices

· Improve findability through thoughtful navigation, structure, and search optimization

· Ensure SharePoint experiences are accessible, mobile-friendly, and aligned with brand standards

Cross-Functional Partnership

· Act as a trusted advisor to Internal Communications on campaign, storytelling, and content use cases

· Work closely with IT on platform capabilities, enhancements, and M365 releases

· Consult with business partners to translate requirements into scalable, global SharePoint solutions

Adoption & Enablement

· Lead adoption efforts through guidance, education, and advocacy—not direct authority

· Develop playbooks, onboarding materials, templates, and best-practice documentation

· Coach site owners and content creators to improve quality, consistency, and usability

Measurement & Continuous Improvement

· Analyze usage data, search insights, and user feedback

· Identify experience gaps and recommend and implement enhancements

· Stay current on the M365 roadmap and proactively assess impact to users

Required Qualifications

· 5+ years of experience working with SharePoint Online and Microsoft 365

· Demonstrated experience leading intranet or digital workplace experiences

· Strong understanding of UX principles, information architecture, and content strategy

· Experience influencing stakeholders without formal authority

· Ability to translate business needs into practical, user-centered solutions

Preferred Qualifications

· Experience supporting Internal Communications or Colleague Experience teams

· Familiarity with Viva Connections, Viva Engage, and M365 ecosystem tools

· Experience with SharePoint analytics tools such as Microsoft Clarity, Google Analytics, or Power BI dashboards

· Knowledge of accessibility standards (WCAG)

· Experience supporting platform adoption or change initiatives

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

This posting is expected to remain open until 7/31/26

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