Services Safety Manager

Your future role

• Performance and governance of Train Operations Safety at a central level.
• Definition and continuous improvement of the SMS framework for all regions.
• Oversight of safety performance, risk controls, and incident management processes.
• Ensuring consistent application of Alstom Train Operations safety rules and standards
• In coordination with the Services Railway Safety Director, lead the definition and deployment of the SMS across the TOSM scope.
• Define central safety rules, Project Safety Plan / SSPP, guidelines, procedures, and operating standards applicable to regional operating companies.
• Establish and monitor central safety KPIs, leading and lagging indicators, and promote standardised reporting.
• Conduct central SMS reviews and propose improvement actions.
• Develop and maintain central methodologies for risk assessment (FMEA, CSM‑RA, hazard logs, Risk Registers etc.).
• Review and validate risk assessments submitted by regions and projects.
• Provide expert advice on operational and technical changes with potential safety impacts.
• Ensure consistency and traceability of risk management across the Train Operations activities
• Define the investigation framework, methodology, and documentation standards.
• Review investigation reports prepared by regions/ projects and ensure quality and consistency of root‑cause analyses including Human Factors.
• Consolidate central lessons learned, ensure dissemination through REX processes, and monitor closure of actions.
• Ensure timely and accurate regulatory reporting is performed at local level.
• Define and maintain central audit programmes for Train Operations safety.
• Review audit results performed by regional/ project teams and ensure follow‑up of corrective actions.
• Assess levels of compliance with Alstom Train Operations rules and safety standards across all regions.
• Provide central recommendations to address systemic deviations.
• Monitor regulatory changes at international and national levels and assess impact on Train Operations.
• Maintain central safety documentation and ensure controlled diffusion to regions.
• Ensure alignment between Alstom internal standards and evolving regulatory requirements.
• Define central training frameworks and curricula for safety-critical competencies.
• Provide guidance on certification/qualification requirements and ensure monitoring through regional teams.
• Support capability building of local safety managers through workshops, expert sessions, and coaching.
• Define the central requirements for Emergency Response plans, integrated with the crisis management process
• Ensure regional adaptation and compliance with central templates.
• Review simulation exercises conducted by regions and consolidate lessons learned at central level
• Provide authoritative safety expertise to bid teams for Train Operations opportunities.
• Define safety deliverables, methodologies, and risk assumptions required during tender phases.
• Promote consistency of the Train Operations safety approach across all bids

Your profile

We value passion and mindset more than experience. That is why we do not expect you to have all the required skills. Instead, we have identified a set of competencies that we believe will help you succeed and thrive in this role:

• You hold an Engineering/Training/Transportation/EHS degree or equivalent, with 10_15 years of experience in senior railway operations roles, including at least 5 years on critical projects regarding railway safety and train operations
• Experience in transversal or international assignments in leadership roles within operating railway companies or infrastructure managers is highly desirable.
• Strong project management and communication skills.
• Entrepreneurial mindset, leadership, and a strong results-oriented approach.
• Good knowledge of railway organizations, systems, safety requirements, as well as industry regulations and processes.
• Ability to manage conflicts and crisis situations.
• Experience in report writing, task and project management, and client interaction.