ServiceNow Technical Architect

Job Description:

DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC!

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

Design, develop, and implement technical solutions to meet customer needs, ensuring alignment with industry best practices and company standards. Collaborate with cross-functional teams to identify and prioritize project requirements, and develop scalable, efficient, and reliable architectures. Provide technical leadership and guidance to junior team members, and contribute to the development of technical standards, procedures, and guidelines. Develop and maintain technical documentation, and ensure that all solutions are properly tested, validated, and deployed.

Basic Qualifications:
• Degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience
• Typically, 8 years of relevant work experience in the IT industry, with a minimum of 5 years in a similar technical architecture role
• Demonstrated ability to work effectively within a team, with strong communication, collaboration, and problem-solving skills

Other Qualifications:
• Certification in SERVICENOW IT SERVICE MANAGEMENT (ITSM) 3 - Expert, or willingness to obtain within a specified timeframe
• Strong understanding of IT service management principles, and experience with ITSM tools and platforms
• Excellent technical skills, with expertise in areas such as cloud computing, cybersecurity, data analytics, and software development
• Ability to work in a fast-paced environment, with multiple priorities and deadlines, and to adapt to changing requirements and technologies
• Strong customer focus, with ability to understand and address customer needs, and to develop solutions that meet their requirements
• Experience working in an Account Delivery role, with a focus on delivering technical solutions to customers, and ensuring their satisfaction and loyalty.

What awaits you in DXC:

• Health Insurance (HMO) for you and dependents upon hiring
• Life Insurance coverage from day 1 of employment
• 15 - 20 Days’ Vacation and 15 Days Sick Leave
• Expanded maternity leave up to 120 days and Maternity Benefits
• Expanded paternity leave up to 30 days
• Non-Taxable Allowance (De-minimis)
• Company-sponsored trainings upskilling, and certification
• SMART First Working Arrangements
• Healthy and Encouraging Work Environment
• Recognition and Pay for Performance Culture
• Supplemental Pay (Standby/Shift)
• Retirement Program
• Employee Assistance Program

If you are motivated to deliver excellent results, want to grow your career and make a difference, come join us.

We are DXC.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.