ServiceNow Lead/Architect
Natlex Technologies · Coimbatore South, India ·
- Seniority
- Lead
- Category
- Architecture
- Experience
- 5+ years
- The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to meet the business requirements
- Development of ITSM & any other application, custom apps in ServiceNow Platform following best development practices
- Support other developers in their work to integrate existing systems with ServiceNow
- Strong hands-on ServiceNow implementation or development experience with full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
- ServiceNow implementation of ITBM, GRC, HRSD modules will be added advantage
- ServiceNow upgrade hands-on will be added advantage
- Very good knowledge of the ITSM process
- Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client
- Exceptional Interpersonal Skills & Ability to work independently and with a team
Requirements
- A Candidate should be able to perform in a dynamically changing environment.
- Should have prior hands-on working experience in ServiceNow platform
- ServiceNow Platform Configurations and ServiceNow Scripting, Best practices
- Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage
- Ability to work with clients and partners directly and handle crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.
Certifications
- ServiceNow Certified System Administrator (Desired)
- ITIL Certifications (desired)
- At least 1 mainline ServiceNow Implementation Certification (Desired)
Experience & Background
- BE/B-Tech/MCA/BSc/BCA
- 5+ years of IT industry experience.
- Implementation/customization experience on ServiceNow
- ITIL/ServiceNow
- Certifications will be an added advantage.
- Set up standards for quality control; measure and report performance against those standards
- Exposure on Service Now integration protocols with other application/systems
- Excellent attention to details, ability to multitask, and effective time management skills
- Knowledge of web based development languages; specifically JavaScript, Ajax
Benefits
What we Offer
- Above industry-average remuneration
- Excellent learning & career progression
- Paid Time Off - Holidays / Vacation
- WFH / Flexible Schedule
- Health Insurance coverage (Family as well)
- Bonus & Incentives
- Free Industry-leading training, certification and support
- Employee Recognitions & Teaming Activities