ServiceNow ITOM Architect
Spyrosoft · Wrocław, Poland ·
- Work mode
- Remote
- Category
- Architecture
- Company size
- 501-1000
Designs and implements enterprise-scale ServiceNow ITOM solutions, focusing on Discovery, Service Mapping, Event Management, and CMDB/CSDM for large clients.
Role Overview
We are looking for an experienced ServiceNow ITOM Architect to lead the design, architecture, and implementation of enterprise-scale ServiceNow solutions. This role requires deep expertise in IT Operations Management (ITOM) and the ability to translate business needs into scalable, secure, and high-performing platform architectures.
About Spyrosoft
Spyrosoft is an authentic, cutting-edge software engineering company, established in 2016. In 2021 and 2022, we were among the fastest growing technology companies in Europe, according to the Financial Times. We were founded by a group of tech experts with established backgrounds in software engineering, who created an ‘engineer-to-engineer’ workplace, powered by enthusiasm, fairness and authentic relationships. Having a unique offering, which bridge the gap between technology and business, we specialise in technology solutions for industry 4.0, automotive, geospatial, healthcare & life sciences, employee experience & education and financial services industries.
Required Experience & Skills
- Proven experience as ServiceNow Architect / Senior Consultant
- Strong hands-on expertise in ServiceNow ITOM modules:
- Discovery
- Service Mapping
- Event Management
- CMDB & CSDM
- Excellent understanding of ServiceNow platform architecture
- Experience integrating ServiceNow with external systems
- Ability to lead workshops and engage with senior stakeholders
- Strong analytical and problem-solving skills
Language Requirements
- English level: C1 (advanced / fluent) – mandatory
(ability to work with international clients & teams)
Nice to Have
- ServiceNow Certified System Administrator / CIS-ITOM / CTA
- Experience with cloud environments (AWS / Azure / GCP)
- Knowledge of ITIL / Agile frameworks
- Pre-sales / client-facing experience