Leads ServiceNow development projects, designing and implementing ITSM and CSM solutions, upgrading instances, and integrating systems via REST/SOAP for enterprise clients.
Ideal candidate must be self-motivated with a proven record of accomplishment in working on ServiceNow Platform.
Having an experience in ServiceNow Development from medium to complex needs.
Able to Understand customer requirements and work on requests.
Experience with implementation of modules related to CSM and ITSM.
Has working experience on Instance Upgrades and Patches for multiple customers.
Experience in scripting language: JavaScript and ServiceNow scripting.
Should have working experience in Integration using REST/SOAP and Integration Hub.
Very Good Experience working with relational databases.
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements.
Has working understanding of Agile Team.
Preferred working experience on MSP based instance.
Having Integration expertise is a must have for this role.
Required Certifications:
ServiceNow - Certified System Administrator
ServiceNow - Certified Application Developer
Desired Certifications
ITIL V3 Foundation or ITIL 4 Foundation
ServiceNow - Certified Implementation Specialist
Micro-Certification: Automated Test Framework
Micro-Certification: Flow Designer
Micro-Certification: Integration Hub
Micro-Certification: Virtual Agent
Total Experience Expected: 06-08 years
BE/Btech/MCA
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