ServiceNow Developer

Position Title:

ServiceNow Developer

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelor’s degree and 5 years of related experience

Job Description:

Summary of Duties and Responsibilities:

Information Technology Services (ITS) at Iowa State University is currently accepting applications for a ServiceNow Developer (Software Developer III). This role is responsible for the development, configuration, support, and improvement of applications and workflows within the ServiceNow platform. This position works with analysts, architects, campus stakeholders, and ITS teams to implement technical solutions that support operational processes, automation, integrations, and service delivery across the university.

A ServiceNow Developer is responsible for developing and maintaining ServiceNow functionality in a way that supports operational reliability, platform maintainability, and long-term supportability. This position participates in project work, production support, workflow automation, integrations, upgrades, and platform enhancements while following established technical standards and governance practices.

In this role, you will be expected to understand operational requirements, translate business needs into technical solutions, troubleshoot complex issues, and support the continued improvement of the ServiceNow platform and related services.

Preferred Qualifications:

• ServiceNow software development

• Experience with JavaScript and AJAX

• Experience with HTML and CSS

• ServiceNow Certified System Administrator

• ServiceNow Certified Application Developer

For more information about Information Technology Services, please visit: Information Technology Services

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS811

Original Posting Date:

September 17, 2026

Posting Close Date:

September 23, 2026

Job Requisition Number:

R19938

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.