ServiceNow Developer (1-Year Contract)
Job Summary
We are seeking a skilled and motivated ServiceNow Developer with 2–3 years of hands-on experience in developing, configuring, and enhancing the ServiceNow platform.
The successful candidate will be responsible for designing and implementing solutions, improving workflows, automating operational processes, and supporting business requirements across IT operations and enterprise applications.
Key Responsibilities
- Gather and analyse business requirements and prepare technical specifications.
- Design, develop, configure and customise ServiceNow applications and modules including: ITSM, ITAM, CMDB, and ITOM
- Build and maintain: Business Rules, Client Scripts, Script Includes UI Policies, UI Actions, Flows, Data Policies, Catalog Items to Meet Business needs
- Perform data analysis, transformation, validation and integration to ensure data accuracy and system interoperability
- Develop and maintain ETL pipelines to support data workflows
- Automate operational tasks using: Python, JavaScript, Unix Shell, and PowerShell scripting to increase efficiency
- Provide technical support for applications/tools supported by enablement team, including incident/problem troubleshooting, resolution and performance optimization.
- Ensure compliance with ITIL best practices and IT standards, securities and governance.
- Collaborate effectively with application, infrastructure, security, and operations teams to align solutions with business objectives
- Prepare comprehensive technical documentation and knowledge base articles for user support and training
- Support IT Operations tools and initiatives including ITSM, ITAM, CMDB, DevSecOps and Observability platforms.
Requirements
Education
- Bachelor's Degree in Information Technology, Computer Science or related discipline.
Experience
- Experience in ServiceNow development and customization (workflows, business rules, UI components, ITSM, ITAM, CMDB, ITOM).
- Experience of data wrangling, cleaning, transformation, and integration techniques.
- Familiarity in programming & scripting: Python, Unix Shell, PowerShell, JavaScript.
- Familiarity with REST API and SOAP web services.
- Experience with JavaScript, HTML, CSS, and good knowledge of web technologies.
- Experience in system or tools integration.
- Experience in DevSecOps tools, CI/CD pipeline design, development and automation.
- Experience with Power BI/Kibana/Grafana for data visualization & data modelling.
Technical Skills
- ServiceNow Development
- ITSM
- ITAM
- CMDB
- ITOM
- JavaScript
- Python
- Unix Shell Scripting
- PowerShell
- REST API
- SOAP Web Services
- HTML
- CSS
- DevSecOps
- CI/CD Automation
- Power BI
- Kibana
- Grafana
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
Soft Skills
- Strong communication and interpersonal skills.
- Analytical and problem-solving abilities.
- Ability to work independently and in a team environment.
- Self-motivated and proactive.
- Ability to manage multiple priorities and meet deadlines.
Employment Details
- Contract Duration: 1 Year
- Location: Singapore
- Salary Range: SGD 5,500 – SGD 6,500 per month