Configure and customize ServiceNow Performance Analytics and reporting modules, design dashboards, define KPIs, and provide data-driven insights to stakeholders.
Configure and customize ServiceNow Performance Analytics and reporting modules.
Design and develop dashboards and reports to support operational and management decision-making.
Define and maintain KPIs to track system performance and business outcomes.
Analyze data trends and provide actionable insights through visualizations.
Work with stakeholders to gather reporting requirements and continuously enhance analytics solutions.