Service Technician

Company Overview

SWISSPRO PTE. LTD. specializes in quality drinking water supply using Swiss technology from the Katadyn Group, with decades of strong industry connections.

Job Summary

You will perform on-site servicing, maintenance, installation, and repairs of water filtration systems, provide technical support, and assist in customer service to ensure reliable water quality solutions.

Responsibilities

• Perform on-site servicing and maintenance of water filtration systems to ensure optimal operation
• Install and repair filtration systems and dispensers under warranty to maintain system functionality
• Test and prepare filtration systems before installation to guarantee proper setup
• Provide online technical support via phone and email to resolve customer issues promptly
• Assist in customer service and perform ad-hoc duties to support team operations

Preferred competencies and qualifications

• Possess a Class 3 driving license to facilitate site visits (advantageous but not essential)
• Have basic plumbing knowledge to support installation and repair tasks (advantageous but not essential)
• Understand electronics to aid in troubleshooting and repairs (advantageous but not essential)
• Demonstrate punctuality to maintain reliable service schedules
• Exhibit customer orientation to enhance client satisfaction
• Communicate proficiently in English to ensure clear technical support and customer interaction
• Show self-motivation to work independently and proactively
• Committed to long-term employment rather than frequent job changes