Service Technician

Service Technician II

Field-Based | Extensive Travel Required (4–5 days/week)

At Sentry Equipment, our employee-owners don’t just service equipment—we build trusted partnerships with our customers. As a 100% employee-owned company, we take pride in delivering reliable solutions, sharing knowledge, and supporting one another in the field.

We’re looking for a Service Technician to perform advanced service, maintenance, and training for online sample systems and instrumentation while supporting customers and fellow technicians across an assigned territory.

What You’ll Do

• Install, start up, repair, and perform preventive maintenance on online sample systems and instrumentation
• Support customers through technical service, training, and proactive communication
• Develop and deliver site-specific classroom and field training
• Provide parts and consumables quotes and support maintenance agreement accounts
• Use Salesforce and asset data to identify service opportunities, trends, and customer needs
• Assist and mentor other service technicians, including onboarding and training support
• Actively support service contract renewals and identify new maintenance agreement opportunities
• Collaborate closely with Service Managers and Supervisors to grow and retain service business
• Travel extensively to customer sites and work safely in industrial environments

What You Bring

• Two-year technical degree preferred (or equivalent experience)
• 5+ years of field experience with sampling equipment and analytical systems
• Strong electromechanical aptitude including piping, pumping, and control systems
• Ability to read P&IDs and isometric drawings
• Advanced troubleshooting skills and understanding of fluid flow
• Confident communicator with the ability to present and train customers
• Strong organizational skills and ability to work independently
• Valid driver’s license and willingness to travel extensively
• Ownership mindset, professionalism, and commitment to safety

Why Sentry

• 100% Employee-Owned (ESOP) – you share in the success you help create
• High-impact, customer-facing role with variety and autonomy
• Strong support from service, engineering, and leadership teams
• Competitive pay, benefits, and long-term career growth

If you enjoy solving complex problems, mentoring others, and being a trusted technical partner to customers, we’d love to hear from you. Apply today and grow your service career at Sentry Equipment.

Sentry Equipment is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Click the link to learn more about our culture and benefits!