Service Technician
Packard Culligan Water · Elmira, NY ·
- Employment
- Full time
- Category
- Skilled trades
- Experience
- 1+ years
SERVICE TECHNICIAN
Our Culligan dealership is looking for technicians to service our existing residential customers. Our service department is essential to support our customers after the sale as well as a valuable sales tool when selling new business.
As a Service Technician you will possess a strong mechanical aptitude and ability to troubleshoot, repair, maintain, and install water softeners, reverse osmosis machines, filtration equipment and other water treatment equipment systems. PLUMBING experience is a plus but not required. You will be physically moving all day. Expected to be able to sit, stand, lift, and maneuver within commercial buildings, industrial facilities, manufacturing plants and production areas. You will use problem-solving skills to troubleshoot technical issues that arise throughout your day. Previous water treatment experience is preferred.
Our Service Technicians are a fundamental part of our dealership’s success providing face-to-face customer service to our existing and prospective customer base, as well as the face of the Culligan brand to the community. They also communicate vital information in regard to customers to other dealership departments.
What do you need to be our next Service Technician?
- Previous experience in water treatment and or experience in HVAC, plumbing, or mechanical related industry
- Mechanical inclination and problem-solving skills
- Basic understanding of hydronic, electrical and mechanical equipment– “how things work”.
- Ability to solve problems quickly and efficiently, critical thinking is a must for this job.
- Ability to work under deadlines and physically demanding conditions (ability to move product that is up to 185 lbs)
- Professional verbal and written communications skills
- 1+ year working experience in a customer service, customer focused position.
- Valid NY driver's license
- Safe driving record (we will check!)
- Must pass DOT physical exam.
What do Service Technicians do for Culligan?
- Represent Culligan in the community in a safe and professional manner.
- Service, install and repair commercial and industrial water treatment equipment.
- Maintain professional attitude within accounts with all customers.
- Promote and sell other Culligan products and services.
What is the schedule?
- Monday- Friday
- 8-hour shift within the hours of 6AM-6PM, however, there may be days that are over 8 hours
Fine Print: to be a Service Technician at our dealership you will be subject to a pre-employment background check, drug screening, DOT physical and a physical skills assessment upon offer of employment.