Service Technician

About the Role

As a Service Technician, you will play a key role in maintaining and servicing NOV Downhole drilling, fishing and intervention tools to the highest quality standards. Working within a modern workshop environment, you will perform assembly, disassembly, inspection, testing and maintenance activities while following NOV service procedures, quality requirements and HSE standards.

This position has been created to support continued business growth and increased service demand across the European region. As the UK workshop continues to expand its role as a regional service hub, you will contribute directly to operational efficiency, customer satisfaction and equipment reliability.

Why This Role Matters

Success in this role means delivering safe, accurate and timely servicing of customer equipment while maintaining exceptional quality standards. You will be expected to adapt to changing customer priorities, take ownership of your work and contribute to the overall performance of the workshop team.

About NOV

NOV delivers technology-driven equipment, systems and services that support energy operations worldwide. Within the Downhole Technologies business, we provide advanced drilling and intervention solutions that help customers improve operational performance, safety and reliability throughout the well lifecycle.

What We Offer

At NOV, you'll join a collaborative team where technical development is encouraged from day one. We provide structured product and workshop training, opportunities to develop specialist knowledge of Downhole technologies and the chance to build a long-term career within a global organisation. As our European operations continue to grow, you'll have opportunities to broaden your experience and develop professionally.

Diversity & Inclusion

At NOV, we are committed to creating an inclusive workplace where everyone can thrive. We value diversity in all its forms and believe that different perspectives drive innovation and success. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, nationality, disability, sexual orientation, gender identity, religion, or any other characteristic protected by applicable law.

• Service, assemble, disassemble and test Downhole drilling, fishing and intervention tools in accordance with NOV service procedures.
• Perform inspections and accurately assess component condition using measuring equipment and established quality standards.
• Maintain detailed and accurate service documentation within NOV systems.
• Operate workshop equipment safely while complying with all HSE policies, Job Safety Analyses and Risk Assessments.
• Support workshop housekeeping, preventive maintenance activities and 5S initiatives to maintain a safe and organised workplace.
• Work collaboratively with workshop colleagues to meet customer priorities while remaining flexible to changing operational requirements.
• Identify quality concerns or equipment issues and communicate findings to the appropriate technical personnel.
• Participate in product, quality and safety training while continuously developing technical competence.
• Assist with general workshop activities including preparation, cleaning, loading and unloading of equipment where required.
• Contribute to maintaining high standards of customer service, operational efficiency and product quality.

Essential Qualifications

Education

• Secondary education or equivalent.

Experience

• Previous experience in a mechanical workshop, maintenance or service technician role.
• Experience assembling, servicing or repairing mechanical equipment.
• Experience working within quality and safety procedures.

Technical Skills

• Good mechanical aptitude and understanding of mechanical systems.
• Ability to interpret technical procedures and follow detailed work instructions.
• Competent computer skills, including Microsoft Office applications.
• Ability to use measuring equipment accurately.
• Good written and verbal communication skills.
• Strong attention to detail and commitment to quality.

Behavioural Competencies

• Team-oriented with the ability to work independently when required.
• Adaptable and comfortable responding to changing priorities.
• Strong safety mindset.
• Reliable, organised and accountable for the quality of own work.

Preferred Qualifications

• Technical qualification in Mechanical Engineering, Maintenance or a related discipline.
• Experience servicing Downhole drilling, fishing or oilfield equipment.
• Experience using workshop lifting equipment such as overhead cranes and forklifts.
• Familiarity with torque equipment and other specialist workshop tools.
• Experience working with ERP or workshop management systems.
• Knowledge of NOV service processes and applications is advantageous.