Service Technician - Monday to Friday

YOUR CHALLENGES
Support our clients in ensuring the compliance of their equipment. Perform the inspection and maintenance of the specialized protection equipment (fall arrest, gas detection and respiratory protection). This could be done at customer site or at a fixed SAM workshop.

YOUR RESPONSIBILITIES
In-shop

Assess work to be done on customers’ equipment;
Provide an estimate to the SAM coordinators via the system in place (CSD, ISM);
Complete approved orders and applicable certificates.

At customer site

Interface with customer (if applicable) to confirm equipment location and comprehension of site rules;
Perform work contracted per the order;
Provide accurate final work counts to coordinator as well as parts used;
Document via a workorder any equipment removed from site (if applicable), get a customer signature, and provide a copy.

Inventory control

Log all parts used in repairs so they can be properly relived from inventory;
Maintenance of their vehicle (if applicable).

SPECIFIC MEASURES OF SUCCESS

Customer service according to our quality standards;
Compliance with our corporate standards;
Ongoing training and application of the material learned in the classroom;
Completion of mandates in projected timeframe.

WHAT WE ARE LOOKING FOR

3 to 5 years of experience;
Valid driver’s license;
Valid passport.