Service Sales Engineer
MINDFREE Consulting | Insurance Talent Hub · Dubai, United Arab Emirates ·
- Employment
- Full time
- Category
- Solutions engineering
- Experience
- 3+ years
A Dubai-based sales engineer role focused on selling maintenance, parts and repair service contracts: identifying markets, preparing quotations, securing and renewing multi-brand/AMC contracts, and managing a sales portfolio alongside service engineers and technicians. Requires an engineering or business degree, 3-5 years of sales experience, and expert MS Office skills.
JOB RESPONSIBILITIES
Adhere to all safety and compliance rules of the company
Identify the key markets and customers and evaluates the potential for Service sales
Propose tactics to generate and develop Service sales
Develop strong relationship with clients
Customer feedback in periodic intervals as per the schedule
Get new multi-brand contracts, recapture previous contracts and secure existing ones
Review and document soon-to -be expired contracts for renewal process
Prepare quotations according to customer's enquiries for maintenance, parts, and repairs
Keep track and obtain approvals on all the proposals made for AMC, parts, and repairs
Update View regularly
Work with a team of service engineers and technicians to manage service sales fulfilment
Manage assigned sales portfolio and successfully meets or exceed the target budget
Monitor financial status of the assigned portfolio. (e.g. Outstanding payment and actual GM% )
Multi-brand and repair approval to meet provided budget
Periodic follow-up and its correspondence to be regularly updated in view
Addressing NPS in 24 hrs time
3. REQUIRED QUALIFICATIONS
A. Education/Experience:
Bachelor Degree in Engineering (Electrical or Mechanical) or Business School (Marketing, Sales)
3 to 5 years' experience in Sales/ Service sales
B. Knowledge/skills:
Excellent interpersonal skills and ability to develop effective client business relationships
Proven track records with excellent communication and presentation skills
Excellent market analytical, organizational and negotiation skills
Candidate to be proactive, result oriented and able to work under pressure
Dynamic / Pro-Active
Team Player
Creative (who can think out of the box)
C. Computer skills:
Expert knowledge in MS Office (Word, Excel, PowerPoint)