Service Request Management & Process Analyst

Job Description:

Essential Job Functions:
• Assist in executing the sales enablement strategy, ensuring alignment with sales objectives.
• Participate in the development and delivery of sales training programs, contributing to content development.
• Collaborate with the sales team to identify training needs, prioritize areas for improvement, and provide support.
• Contribute to the analysis of sales performance data to identify opportunities for enhancing sales processes.
• May be responsible for managing specific aspects of sales enablement initiatives.
• Assist in the selection and implementation of sales enablement technology solutions.
• Collaborate effectively with cross-functional teams to ensure the integration of sales enablement programs.
• Participate in monitoring and reporting on the effectiveness of sales enablement initiatives.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in sales and sales enablement
• Proficiencies in sales strategy, training, and technology
• A continuous learner who stays abreast with industry knowledge and technology

Other Qualifications:
• Advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Sales Professional (CSP), Certified Sales Enablement Professional (CSEP), is a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.