Service Product Manager (DV Cleared)
Sanderson Government and Defence · Wiltshire, South West England ·
- Category
- Product
An In-Service Product Manager manages IT products and services through their operational lifecycle for government/defence clients, ensuring reliability and alignment with business and user needs. Day-to-day work covers ITIL-based incident, problem and change management, risk management, supplier engagement and KPI/service performance monitoring. Based in Wiltshire, UK; DV security clearance requir
The In-Service Product Manager manages products throughout their operational lifecycle, ensuring services remain reliable, effective and aligned with business and user requirements. The role requires knowledge of ITIL practices, Incident, Problem and Change Management, Risk Management, supplier engagement and KPI/service performance monitoring. The ISPM works closely with technical teams, suppliers, Commercial, Finance and key stakeholders to manage service quality, operational risks, supplier …