Service Engineer – Power Electronics

Job Description

We are looking for an experienced Service Engineer – Power Electronics to handle installation, commissioning, troubleshooting, repair, and maintenance of power-electronic systems such as UPS, inverters, stabilizers, SMPS, battery systems, and related equipment.

Qualification

• Diploma/B.E./B.Tech in Electrical, Electronics, Electronics & Telecommunication, or Power Electronics with around 5 years of relevant service experience.
  
  

Key Responsibilities

• Installation, commissioning, testing, and servicing of power-electronic equipment.
  
• Diagnose and troubleshoot electrical and electronic faults at customer sites.
  
• Handle breakdown complaints and ensure timely ticket closure.
  
• Perform preventive and corrective maintenance.
  
• Troubleshoot PCB, IGBT/MOSFET, rectifier, inverter, charger, relay, contactor, and control-circuit issues.
  
• Conduct input/output voltage, current, battery, and system-performance checks.
  
• Coordinate with customers and provide technical support.
  
• Prepare service reports, site visit reports, and failure analysis reports.
  
• Escalate complex technical issues to the technical/R&D team.
  
• Maintain service records and spare-parts requirements.
  
• Train customers/operators on basic equipment operation and maintenance.
  
• Travel to customer locations as required.
  

Requirements

Core Functionality – Service Engineer (Power Electronics)

• Installation & Commissioning: Install, configure, test, and commission UPS, stabilizers, inverters, chargers, and other power-electronic systems.
  
• Troubleshooting: Identify and resolve electrical, electronic, PCB, control-circuit, IGBT/MOSFET, relay, and component-level faults.
  
• Breakdown Service: Attend customer complaints and breakdown calls and restore equipment within the required TAT.
  
• Preventive Maintenance: Perform scheduled preventive maintenance and identify potential failures before breakdown.
  
• Service Ticket Management: Monitor assigned tickets, provide regular updates, and ensure 24-hour/defined-TAT ticket closure.
  
• Testing & Diagnosis: Check voltage, current, frequency, battery condition, temperature, alarms, and system parameters using appropriate instruments.
  
• Root Cause Analysis: Analyze repeated failures and prepare RCA/failure reports with corrective actions.
  
• PCB & Component Testing: Diagnose PCB-level issues and identify defective electronic components wherever applicable.
  
• Customer Handling: Communicate technical issues clearly to customers and provide proper guidance and solutions.
  
• Spare Parts Management: Identify required spares, coordinate replacement, and maintain proper records.
  
• Technical Reporting: Prepare service reports, site visit reports, installation/commissioning reports, and failure analysis reports.
  
• Technical Coordination: Coordinate with the R&D, Production, Quality, and Technical Support teams for complex issues.
  
• Field Support: Travel to customer locations for installation, breakdowns, preventive maintenance, and technical inspections.
  
• Safety & Compliance: Follow electrical safety procedures, company SOPs, and service standards
  

Functional Role

• The engineer will primarily be responsible for field service, troubleshooting, preventive maintenance, breakdown support, installation & commissioning, customer support, service-ticket management, and technical reporting for power-electronics products.