Service Engineer

MacGregor – Let's shape the future together

Are you driven by problem solving? Do you thrive working with complex and large equipment? Looking no further, MacGregor is looking to hire a Service Engineer to join our team.

The purpose of the role is to repair and maintenance work for MacGregor product range. You will ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas. As a Service Engineer, you will also be responsible to support Service overall goals.

Your day-to-day responsibilities will include ensuring that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.

More tasks and responsibilities

• Professionally supervise and/or perform service activities (overhauls, inspections) preventative maintenance and corrective actions on MacGregor and equivalent equipment (Provide information and) write reports as required
• Establish and maintain good relationships with both internal and external customers
• Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization
• Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area
• Co-operation with the other Macgregor service stations and installation division
• Follow all site safety rules, agreed working practices and environmental requirements
• Recognize service and spares sales opportunities and communicate that to the relevant persons
• Carrying out planned and corrective maintenance/repairs, including onboard inspections of equipment
• Work overtime hours and during weekends when required, willing to travel frequently

This role is part of our Global Services Division. Reporting directly to the Operations Superintendent. This position is fully remote.
Although the position belongs to our Gateshead branch, our primary focus for this recruitment is to find a candidate residing in Liverpool, Glasgow or Edinburgh area.

What you’ll need to succeed

We are looking for a person with mechanical, electrical or hydraulic background and field service experience. As a person you are cooperative, customer oriented and have technical skills.

Ideally you have

• Technical education or college level or similar relevant experience - as a minimum
• At least 5 years experience on similar position
• Openness to business travel and irregular working hours
• Experience in marine/shipyard sector - preferred
• Hands on skills in performing repair jobs
• Customer oriented mindset - to build a long term relationship

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally.

Values guide our daily decisions

• Customer Success: Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.
• Passion to Improve: Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.
• Winning Together: No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One MacGregor."

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Kim Morgan, Operations Superintendent at [email protected].

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!