Service Desk Technician
2021 Kinetic IT · Sydney, Sydney Region ·
- Category
- Support
Kinetic IT is hiring Service Desk Technicians in Sydney to support Australia's largest domestic and international airline customer. Day to day involves troubleshooting IT issues over the phone, delivering proactive customer service, and logging and resolving tickets.
About The Role We’re on the lookout for talented Service Desk Technicians to join our company. Supporting Australia's largest domestic and international airline customer. We’re well known in the IT industry as an employer of choice, offering our staff attractive employee benefits and career opportunities and progression. Responsibilities will include: Troubleshooting & investigating IT-related issues over the phone Deliver a high-level of proactive and cooperative customer service Log & resolve…