Service Desk Coordinator
Proactive Appointments · Hertford, Hertfordshire ·
- Employment
- Full time
- Category
- Support
A permanent, on-site (5 days/week) Service Desk Coordinator role in Hertford, UK: you take over from the remote helpdesk when an IT issue requires a field engineer, scheduling and dispatching engineers and ensuring issues are fully resolved. Recruited by Proactive Appointments on behalf of an IT support client.
Service Desk Coordinator Our client is urgently looking for an experienced Service Desk Coordinator/IT Field Scheduling Coordinator to join their team based in Hertford, on a permanent basis. Please note, the role is on-site 5 days per week. Forming part of a wider team, you will pick up from the remote support provided by the helpdesk, at the point that a field engineer is deemed to be required. Once up to speed, you will be able to ensure that sufficient attempt has been made to resolve the i…