Service Desk
Blue Arrow · Newcastle Upon Tyne, Tyne & Wear ·
- Employment
- Contract
- Category
- Support
- Salary
- GBP 13 / hour
First-line IT service desk support in Newcastle upon Tyne on a temporary agency assignment, £13.45/hour for 37 hours a week. Day to day: handling requests by phone, email, chat, remote tools and in person; diagnosing hardware, software, network and connectivity faults; installing and maintaining IT equipment; logging tickets and escalating complex issues.
Service Desk Location: Newcastle upon Tyne Pay Rate: £13.45 per hour Contract Type: Temporary Agency Assignment Hours: Full-time, 37 hours per week Key Responsibilities Provide IT support via telephone, email, instant messaging, remote support tools, and face-to-face. Diagnose and resolve hardware, software, network, and connectivity issues. Install, configure, maintain, and remove IT hardware and software. Escalate complex issues to senior support teams where required. Record and update suppor…