Service Desk Analyst - Sydney
GrainCorp · Sydney, Sydney Region ·
- Category
- Support
- Company size
- 1000+
- Salary
- AUD 90,000 – 100,000 / year
Level 1/2 IT service desk analyst supporting 2,500+ internal users and contractors at GrainCorp's Sydney (Barangaroo) office. Day to day involves resolving incidents and service requests via phone, email and ticketing, remote troubleshooting, access provisioning, and maintaining SLA compliance across a Microsoft stack (Windows, Office 365, Active Directory, Azure/Entra, Exchange Online).
Role: Service Desk Analyst Location: Sydney (Barangaroo) Salary: $90–$100K incl. Super Bonus Every role at GrainCorp helps deliver high-quality service to our customers and communities. In this role, you’ll contribute by: Providing Level 1/2 technical support to over 2,500 internal users and contractors, ensuring smooth IT operations and enabling business functions. About the role: Respond to and resolve IT incidents and service requests via phone, email, and ticketing system. Maintain accurat…