Service Desk Analyst
BVN ARCHITECTURE · Sydney, Sydney Region ·
- Category
- Support
The Service Desk Analyst provides first-line IT support to staff in the Sydney studio and overseas, managing incidents and requests while maintaining hardware and software records. The role requires strong troubleshooting and communication skills, with exposure to Windows, Adobe, and Atlassian tools.
BVN is seeking applications from exceptional Service Desk Analysts to join our Sydney Studio. The IT Service Desk Analyst is responsible for being the first point of contact for the Technology Team. The role is to provide 1st line IT support to BVN staff, within Australia and overseas. The role demands high standards of customer service, a willingness to provide excellent IT support, and the agility to work in a fast-paced environment. The IT Service Desk Analyst will reside in the IT Operation…