Service Advisor
donbeyervolvo · Falls Church, VA ·
- Category
- Support
- Experience
- 1+ years
Beyer Volvo is experiencing tremendous growth and in need of an professional Service Advisor. We offer 100k + income potential and a staggered work schedule designed to give you time off with your family. We offer a high compensation package. Please email Josh at jsimpson@beyerauto.com for further details.
What We Offer
- Medical, Dental and Vision Insurance
- Paid Time off
- Paid Holidays
- Paid Training
- 401K
- Discounts on products and services
- Career advancement opportunities, promote from within
- Continued education, manufacturer hands-on and web-based training
- Manager in training program
- Clean and professional work environment
- Competitive wages
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- Positive attitude
- High volume mentality
- CSI focused
- Good reading, computer, and personal skills