Service Account Manager

Flynn Group of Companies is currently seeking a Service Account Manager to join our Vancouver Branch (located at 19175 22 Avenue, Surrey BC). Flynn is the Leading Building Envelope Commercial Contractor in North America, with 6000+ employees and 38 branches. The Account Manager works with an amazing team in our Service Division supporting a wide array of projects and customers.

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn’s brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

• Minimum 3 to 5 years of estimating experience in the commercial roofing industry.
• Strong knowledge of commercial roofing systems, including new construction, re-roofing, and service and maintenance work. Service and maintenance experience is an asset.
• Ability to read and interpret plans, specifications, and contract documents.
• Local market knowledge is preferred.
• Experience using Bluebeam or similar estimating and document management software.
• Excellent written and verbal communication skills.
• Strong negotiation and relationship-building skills.
• Self-motivated with a commitment to client service, business development, and team collaboration.